Consumer reviews and reports on scam companies, bad products and services
Kwik Kar Lube
Kwik Kar Lube & Tune Manager Cristine Mills fraud, scam, unethical, ripped-off Houston, Texas
16th of Aug, 2011 by User688486
I went to this location for an inspection sticker and oil change. I was told that my car would not pass inspection because it needed brake work (which they could provide). I knew this wasn't right, so I declined and asked them to only change the oil. I went to my dealership to ask them to check the brakes, indicating what Kwik Kar Lube & Tune on Jones Road had said. My dealership advised there was nothing wrong with my brakes and immediately issued an inspection sticker. Worrying about the oil change, I asked the dealership to check the oil. They advised that it appeared that Kwik Kar either didn't change my oil, or used old and dirty oil. This could have caused major damage and Kwik Kar charged me for an oil change that never took place. Further research has verified that I am not the only victim. I should have done my homework first. I cannot believe how Kwik Kar Lube & Tune on Jones Road in Houston is taking advantage of people. It's not just bad customer service, it's fraud!
3963 days ago by

Let my start of by saying this constant bad mouthing of this company is all lies. A customer has taken this a little to far and has made this personal. It's a shame that people cannot act like grown adults on here. This company does change the oil and they do not tell people to change their brakes to pass inspection. Matter of fact DPS review shows no one in the last 11 months have failed for brakes. Weird ...right? Also this location does have cameras that record all day. I have personally contacted this manager at this location as I do business with them. I find it very odd that this manager has not been contacted by any of these customers ...actually I do not find that odd because it's a lie. The same story go's up ...they didn't change the oil, and asked to put on brakes for a inspection. Do not buy into this one angry customer that has multiple screen names and has no life. To my fellow friend that has taken this to far...I have advised this location of their rights. Did you know you can be in trouble for defamation of character? Since you do like to use names. Stop harassing this business and find something more productive to do.

Thank you

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