Consumer reviews and reports on scam companies, bad products and services
LaserAway, Brock Heckman
LaserAway, Brock Heckman Carl D. Hastings, Brock Heckman, Carl D. Hastings West Hollywood, California
12th of Nov, 2010 by User437819
No doubt LaserAway in Hollywood, and what I've experienced in San Diego, gets great reviews on Yelp, and is such a good customer to Yelp, if you post something LaserAway doesn't like, they'll remove it ASAP! The great reviews are party myth as they do not reveal the fact Laser Away has issues with dealing drugs. Of course, they don't give them out, but at the time of the below recording, if you had a service done, LaserAway would provide Vicodin and Xanex without doctor approval. LaserAway was investigated for distributing narcotics without a doctor speaking to the patient, seeing a patient, or knowing anything about the patient. See complaint, 09-00555-RN. Listen to the recording at
and hear for yourself how LaserAway's own staff, under the supervision of Brock Heckman (San Diego location/Scott Heckman , West Hollywood location) admits a doctor never needs to see a patient to distribute controlled narcotics like Vicodin and Xanex. In my little humble opinion, a place with doctor degrees on the wall and only a nurse or tech on site is nothing more than a front and endangers the well being of its clients when providing controlled narcotics against the law. What's more interesting is the fact the "medical director" doesn't appear to be board certified in cosmetic surgery, but is merely a physician, which is great if you are sick, but there's a reason why doctors receive specialized education and become board certified in cosemetic surgery. See license What's even more interesting is the fact Shalini Kapoor doesn't even claim her office to be a LaserAway location but a totally different address of 10599 Wilshire Blvd. # 204 Los Angeles, CA 90024. Personally, if I wanted a cosmetic surgery done, I would go to a doctor who is board certified in cosmetic surgery, which Kapoor doesn't appear to be. It's like taking your Mercedes to a Ford dealer for service. Be safe and avoid places like LaserAway ( ) that can cause you severe injury.
4669 days ago by RobTekkie
Actually if you do your research, you will find Dr Kapoor to be triple board certified..not only in aesthetic surgery specializing in oculoplastics and aesthetic surgery, but is also one of the few in the country to be Board Certified in Laser Surgery, as well as being a Board Member of the American Academy of Aesthetic Medicine, and diplomate of the American Society for Laser Medicine and Surgery..
The followiig briefly describes her expertise...There is so much more even beuond this:

She is an award-winning published research scholar, medical doctor and surgeon, and expert laser specialist and cosmetic/aesthetic physician consultant who graduated from an Ivy League University, and is a multidisciplinary Laser Surgeon specializing in Aesthetic Laser Surgery for total Facial and Body Rejuvenation as well as Facial Aesthetics and advanced injectable and shaping procedures .
The doctor has published multiple scientific papers throughout the world, presented her findings nationally and internationally, and has won numerous awards for her work, . She was also the first doctor in the world to have and offer to patients a new revolutionary technology to treat deep facial wrinkles as well as wrinkles around the eye, and won an International Award for "Merit and Distinction in Aesthetic Medicine" She continually tours nationally and international further educate doctors and the public on revolutionary laser technologies and on current cutting edge and state-of-the art techniques available for facial and body rejuvenation. Research continues to be one of Dr. Shalini's top priorities and passions, as well as continuing her vision for teaching and imparting her expert knowledge of the aesthetic laser field as a board and faculty member and lecturwer for the American Academy of Aesthetic Medicine, and as an official national board examiner for the American Board of Laser Surgery.

Also featured extensively in the media after publishing her research work on the "Shaken Baby Syndrome", as well as having discovered a variation in the gene for childhood Tay Sach's Disease, Shalini has always had an immense passion for children and has worked with many charitable organizations working towards the prevention of child abuse.
At her own private practice and the multiple facilities, she trains and certifies all her highly qualified nurses, nurse practitioners, and physician assistants in lasers as well as global facial and body aesthetics) providing state of the art, non-invasive aesthetic laser procedures.

As you can see she is an expert in the field, and is frequently consulted upon to train and give expert opinions, even as an expert witness in cases involving the field of cosmetic medicine.

No need to attack the company. They are excellently trained and qualified to help patients achieve their aesthetic goals safely and care for them in every way. The clinicians performing the procedures are highly trained professional Physician's Assistants, Nurse Practioners and Registered Nurses who are certified and who have received the highest level of traing from Dr Kapoor and are required to rigorously continue to mainain CEU staus, with updated certification every year.
4669 days ago by RobTekkie
Actually I have been to the Laseraway location in Santa Monica and also Sherman Oaks, , and they don;t offer Xanax or Vicodin..And if it is an unusual case where patient cannot tolerate it whatsoever, the doctor is usually there, and will perform a detailed history and physical, consents, and remains present during the entire procedure..The patient is then observed and not allowed to leave unless their vitals are and they are accomanied and driven by a companion,
You seem to want to attack this comapny with false accusations.. I wonder if the audio is fake.. it could be anyone . Are you competition?Why go so far to talk about this narcotics thing.. they never encouraged them whenever I asked for them for my thermage procedure, even when I told them I am a wuss. All my experiences have been great there. I am happy with the resukts and care offered, Sincerely, Cece
4669 days ago by RobTekkie
Bt the way, anyone can check it out for themselves, I have no reason to make this up, and you wll get the same answer I have., No nurse even PA or NP;s will administer any narcotics without the doctor being present and conducting the history.. dont take my word. Go ask any location.
You can use me as a reference as a patient there after talking to them..
I have been going for 3 years for tattoo removal, hair removal and a thermage around my lower jaw area. Happy customer who did my research fully on the company and esp did ectensive on Kapoor, thr doctor in charge. I looked her up and got this imoressive bio from the American Board site.
Hope that helps.
Rob Cece
2104 days ago by Braziliangirl22
Clearly Rob is prob one of the Heckmanns. This place is about to be exposed as they are breaking so many laws. Through a check with the state on board certifications, Kapoori is a fraud who is NOt board certified in anything except opthamology, ie eyes. She doesn’t “supervise” treatments as a verb, but rather signs off on everything.
This place injured and deformed my face because they are incompetent.
Stay away from this awful business

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