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Leigh Taylor Photography
Leigh Taylor Photography The Old Bait and Switch - Totally Unprofessional Wedding Photography Deltona, Florida
16th of Jan, 2011 by User400178
My husband and I also hired Leigh Taylor Photography for our May 2010 wedding and had quite an experience with her. Our wedding photos were the most important thing to us so we splurged a little when we hired Leigh Taylor for $3,100 to photograph our wedding. I was totally shocked when Andy Taylor, Leigh's husband and business partner, called at 4pm the day before the wedding to let me know she was very sick and would not be able to make it. They sent two other photographers in her place and Andy was also there as the lighting guy. There wasn't much I could do at the time being that it was 25 hours until I said "I Do." I couldn't pitch a fit or fire them because then I would have no one to document this very special day. Andy assured me that Leigh's second shooter photographs like her and that Leigh would be editing all the photos so they will all look like Leigh's work. So with not many choices or options I said okay. I anticipated some sort of communication from Leigh soon following the wedding, such as an apology or a preview of some of my photos. A month went by and I had not even heard, or seen, anything from Leigh or Andy. I was the one who had to chase them down. I sent numerous emails before she set up a gallery of her favorite pictures from our wedding for me to see. To say I was disappointed is an understatement. The photos were good, but we paid for great photos and they didn't look like Leigh's work. I told her how I felt but she stood by the quality of the photos. She offered me a free session with digital negatives to make up for not being there. I thanked her for the offer but told her I would rather have an album. As much as we were unhappy with the photos we had seen so far, we didn't want to do a bridal session. Our wedding was something we wanted to experience once and we couldn't afford to have my hair and make-up redone and rent a suit for my husband so we could get better pictures that should of been taken in the first place. Plus, I would know that every time I looked at them that it wasn't our wedding day. Unfortunately Leigh said she would be not willing to provide me with an album because that would cost her money and in her offering a session, it would only cost her her time and talent. Apparently, she has no problem taking money out of my pocket though. I was told that I would have all edited photos on a disc between 6 and 8 weeks. At the 8 week mark I tried contacting them to inquire about the whereabouts of the pictures. Leigh responded after I sent her three emails saying that since she was sick (in May) she was still trying to catch up on editing and she would have them to me soon. My photos finally arrived on August 9th, 12 weeks and 2 days after our wedding. We received about 1100 photos and out of 1100 photos we don't have one single picture of my husband and his groomsmen or him and his best man, a single picture of me with my either one of my parents or him with just his parents, and numerous other types of photos that are a staple in wedding photography. I called Leigh and Andy out on this and they threw the 2nd photographer THEY HIRED under the bus saying it was her fault for not getting these photos. Also, most of the pictures of me getting ready are in black and white and they refuse to give me the original photos and have dragged their feet about sending me edited color photos of the prep stating that we had poor lighting. Another 5 months have passed and I have not received any additional photos or a response from either Leigh or Andy regarding a $250 ala cart credit after I've sent numerous emails, texts, and voice mails. Leigh Taylor doesn't know how to treat clients with respect, dignity or with any professionalism. I would NOT recommend her to even my worst enemy.


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