Consumer reviews and reports on scam companies, bad products and services
Linden Labs
Linden Labs Second Life SecondLife.com will scam you for your last penny & then empty your bank account & then 'Delete' you and your multi-thousand do
17th of Aug, 2011 by User818609
As being a long-term member of what appeared to be a harmless company, with a good self-created type of atmosphere & virtual world where they encourage 'creation', & 'buying Linden' to help support the user driven 'virtual world', I was very shocked as well as at one heck of a loss (over 15KUSD & over 14K real time working hours) to find that my account (that had always been in good standings) was TERMINATED! If anyone is familiar with this 'social enviornemnt' that is based on user creation & the sales of 'virtual goods' and creations to create its economy, you will need to know the story of my dreams, my hard work, my investment, & my brutal LOSS from this uncaring and self-centered money hungry coorperate office that potrays itself to be 'free' for all. I first joined this virtual community as an escape from a tragic event that happened to a family member that was very young and taken unexpectedly by a drug infested female he once called his wife. Finding an online game seemed to be a way to occuply my mind & this 'virtual world' gives the impressions, as well as motivations to its users to 'contribute to the casue' in more than one way & though it is known as the world's largest MMORPG (mean big online game with 1000's of poeple on the same platform at once -to be simple), it was anything but a game as the only goal of the game was to either lure its users into 1 of the several evil paths it had to offer once it revealed it's skin another level deeper. ((I am not the best at writing, so please excuse me if i use run-on sentences or fragments, I am more of a mathmatic type person. )) As mentioned, i saw no harm in joining a free virtual community, but you will quickly find that the only thing free is the base avatar that you start with. Any other feature is probably going to cost you. In other words, its like this: You can play for free, but if you want to be social, or enjoy any part of the game, you will find quickly that you need to pay for these things by buying 'Linden' from the company, or, you can create your own items, & even re-sell them on the 'virtual marketplace'. To build and help 'create' your own world/creations/clothes/weapons/anything you can image, is encouraged by the company and they even release false statistics to make an interested/talented/creative user think that the economy on there is 'BOOMING' & last years sales report stated over 958 MILLION USDOLLARS in sales of virtual goods. And it is not uncommon to find those in this world who claim to be 'rich' from their creations & inventions in this vitual world. Being an artist & designer, of course this struck my interests. I was introduced to what they refered to as the "linden lsl language' of scripting. This is the mechanincs behind every single item found in this virtual world. In order to show my support for this great organization, i felt it only right that i make a 9.95 donation to them a month (called premium membership, required to own'virtual land' & also get 'virtual help'). I had no problem with this donation & never had a need for my own virtual land, but was amazed by all the creations around me & wanted to know how it worked. They claimed this to be the 'future of socialization' & of course I would like to be a step ahead & be prepared for the future, so i studied every aspect of creation & mechanics & was quickly scripting items & getting comments such as 'you are really good' & as time went on...(a year possibly)...my drive to learn all i could learn increased, & so did my spendings on the 'game' & thus did my drive to be what many were already calling me 'the best scriptor in SL history'. Without going into enourmous detail on all the aspects that are involved in creation of a device, product, creation to resell to others, i will just say that before i knew it, my small spending has turned into multi-thousands of dollars. My time spent on the creation of virtual goods had turned into thousands of hours. However, when showing people my 'creations' all were in awe of them & my works had become known as 'Legendary', "Unreal', "Epic!', and "beyond what anyone would be able to dream possible", by 99.9% of it's buyers/users. I was on my way to being one of the people (avatars), I had met long ago who openly claimed to be wealthy from their creations, & I thought that all was well & I was making a dream come true. However, the process to get there had been a very lengthy one & also a very expensive one when all was added up. I had turned it into a full time w over-time job. I was determined & my hard work & dedication was about to pay off as i was to release what I considered to be my 'final creation' (finished 100% product) to the public. Of course some may think i had gone well overboard on my determination, but i believe in following your dreams & if you work hard for something, then you should be able to reap the rewards of your hard work. That is the American way...isn't it? Well, after much chaos with the linden labs billing department & their overcharging & having me go open a new credit card account each month, i had contacted them to please just do not charge me to be a premium member any longer as I have never owned land nor did i need the extra bill as my expenses in this project had went well over 15K USD, and without having released but 4 of my now 350 completed items that all contained the scripting work that others had claimed so much praise for, I really couldnt afford the 9.95 a month & opening a new credit card to satisfy their billing system. I did not think that this would be the end of my long, brainbursting, struggle to finally release the 'Final Versions' of what would be aprox 350 items that were all custom & photo-quality. Without much warning, I left my building grounds to go to spot on this virual world & have a little fun in the game for possible the 2nd or 3rd time since my join date of over 2 years ago, & visited an inviting spot on the virtual map to 'shoot zombies' in what they claimed to be an 'Open zombie combat range. Well, in this world, you can do ANYTHING you can dream up, from shooting scripted virtual zombies to having sex with 20 virtual avatars at one time. Just so you understand this place, you can do anything, & most people are a part of this virtual world for the latter mentioned choice, but I am happily married & do not have need for such things as 'cartoon sex', but as any guy might like, i like to shoot guns. The rest of this incident is hard to desribe to those unfamilair with this atmosphere & without a lot of technical knowledge of the way things work on the virtual enviorment, but i will say that I was 'teleported' to the zombie killing zone, & the simulator settings were not set properly & upon firing my virtual gun & hitting a couple of the zombies, the screen flashed white, the program was not responding & I was worried i had been "griefed' by someone (griefed means get an ugly trick played on you...it is what many do to disrupt the enviorment & cause chaos for others on this platofrm), well, my screen was white, then flickered back on, my avatar was locked up & some other avatar appeared to be on my avatars head, then then screen went white again & I was trying to leave this area, as I did not come looking for trouble & knew something was wrong. I was able to leave after several attempts, (my screen white & not responding the majority of the time), & then instantly crashed. (means my system failed...ususally it is from someone doing ugly things to your avatar without you knowind or suspecting it...griefing as mentioned above). well, i was worried for the situation & immediately reported the incident to the trouble center for LindenLabs/SecondLife.com & as I did not want to be blamed for whatever the simulators issue was / and/or whatever had happened while my computer went blank and was unrespensive. I did not hear back from them about the ticket, but DID get an email claiming my account was TERMINATED FOR REPEAT OR SEVERE INFRACTIONS. Meaning, all of my work, all of my money, all of my dreams, all of my investment, was now GONE. Nothing more to do or say, Its ALL WASTED! 2 years of my life, 10's of thousands of dollards spent in building & getting assistance in learning things, buying pre-fabricated items to help with time, etc...all WAS GONE. THE account itself...GONE....Like it never happened. The company will not respond. They will not reply to emails. The company only looks at 1 thing. Whatever the person who griefed me said (as they pay up to 1000USD each month for 'virtual land' (and probably has a big influence on their main priority & seller - sex - porn - animal furry sex), and when i, I was just a person whom they had already cleaned out the bank account of & have nothing to do with that side of SecondLife Linden Labs. I was an innovator of combat & gun shooting, real gaming things, not sicko stuff). I am more that upset & the company continues to ignore me & has now gone as far as deleting items that others had purchased from me long ago. This should be illegal you might say, and you are correct. They may thing they have 100% control of all things due to an unrealistic terms of service, but having an unrealistic terms of service is against the law as well. I will persue this case until either I am refunded for my time & money spent, or I am allowed to finish my dream and sell the products that i had worked so hard to create & make in such a manner that the people who used them would be amazed at their functions/quality. As mentioned, I am sure I have not typed this to perfection and many unfamiliar with this type of business would not understand the terms or why this would happen. However, to the company itself & those who know me, they know exactly what happened & they make a concious choice to illegaly steal my items & delete my account.

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