| Linebarger Googan Blair |
| Linebarger Googan Blair & Sampson, LLP Never recieving a BILL from E470 BUT a FINAL notice from LINEBARGER Denver, Colorado |
| 18th of Aug, 2011 by User962544 |
| I moved to the state of CO in February 2010 and lived there until August of 2010. When I moved to CO I made sure to forward my address to my current residence. I work for the airlines and did not live in CO for very long, I did switch to one more address after August and also had my address forwarded but to my parents. (it was a short term lease) During the time I lived at the new address it was right off of Pena Blvd. which is next to the airport. I did not use E 470 at all during my last few months in CO before moving. I moved from CO in December 2010 back to NE. For the first 6 months in CO, the only months I used E470 I never recieved a bill, which the sign says they will send you the bill, the bill never came. Moving forward May 2011 I recieve a letter from Linebarger which states, "The E470 has recorded uppaid tolls by a vehicle with the above referenced licesnse plate. The Authority has referred this account to our firm for resolution....To avoid further collection activity and additonal costs, read and complete the detachable reply and return it, with your payment, immediately. The amount CURRENTLY $225.50. Interest will continue to accure daily... I right away tried to pay the amount online which it would not allow. I then tried calling the toll free number on Linebargers letter, I spoke to a man with the company and right when he answered he asked, "how would you like to pay the $2,500." I repllied, "excuse me, I have a letter in front of me from you guys for 225.50 he then got very aggressive with me and rude. I said, "I don't appreciate being treated like this and said I will call tomorrow and speak to somebody else." He said, "You will get the same response tomorrow and continued to be very rude. I said this is ridiculous, I never once recieved a bill from E470 and now I get this final notice for 225.50 and now you are coming up with some random number for me to pay altough I just recieved a letter for the above amount. I said, well sir, I broke down at this point, the point at which this company wants you to do and said, I don't have that kind of money..what do you want me to do, file for Bankruptsy. He replied, "guess you will have to do what you have to do!!" I then said I will set up a payment plan and he said I will have to do that via E470 website. I was so shaken and upset after the phone call I right away googled the Linebarger Googan Blair & Sampson, LLP and found several complaints and similar scenarios. I then did what the letter advised pay the 225.50, sent my cashiers check to E470 with a copy of the letter from Linebarger. A few months goes by and I recieve a legal notice from Linebarger which indicates a past due ballance of $2,490.90. It later states, further collection action could result in lien being attached to your property, garnishment of your wages/and or bank accounts and other enforcement procedures available by law. After recieving the letter instead of contacting Linebarger I contacted E470 and spoke to toll #84 Ashley and explained the situation, she put me on hold and said that she needs to look at my records. She came back to me and stated that it looks like I set up a payment plan and that they sent me back in to collections. She then put me on hold again and said she would speak to her supervisor, she came back to me and said, "we can settle this today for $471.75." I am not sure how that ammount came up but it was better than the $2,490 and I said that is fine. Today I paid the full amount of 471.75 with toll#56 Rene. I am not one to take the time to write reports or be negative but I have never been treated or felt so broken down by somebody. I would like to get my story out there if anybody else is going through the same thing, this company should not be getting away with this. Linebbarger Goggan Blair & Sampson, LLP is awful!! |
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When a driver who is not an EXpressToll customer drives E-470, a toll statement is mailed to the address on file with the department of motor vehicles (DMV) in which the vehicle is registered. The registered owner is responsible for updating his/her address with the DMV, and it is required by law in Colorado within 30 days of moving. Before the statement is mailed, the address is also run through national change of address system. If the owner has not updated their mailing address with the DMV or filed a change of address, the mail will be returned. E-470 will run skip trace to find another address. If the mail is not returned, it is assumed to be delivered, and E-470 can track mail to the point of delivery at the post office.
If the first statement is not paid, the tolls will continue to age through the billing/violation process while everything is done to find a correct address. If a good address is found, a second statement with a $5 late fee is mailed. If no address is found after the second month of nonpayment, the tolls are moved to the collection process. The collection agency uses many methods to find a good address such as researching magazine subscriptions or utility bills. The collection agency will send a letter if another address is obtained and will add a $15 collection fee to the amount due.
Subsequent E-470 correspondence is mailed if no payments have been received which includes the appropriate fees and/or fines that have accrued during this three to five-month period of unpaid tolls. Customers may request a hearing at any time during the toll payment/violation process. |
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