Consumer reviews and reports on scam companies, bad products and services
LognLLC Poor Service, no QA, bad Programming San Francisco California
7th of Sep, 2012 by User640026
LognLLC was referred to us as a mobile development shop in San Francisco and was represented to us as being competent, with staff experienced in Android and iPhone development. Upon meeting with LognLLC at their offices in downtown San Francisco, we met with Steve Xu and Jinal Jhaveri, and were assured of their team, experience and ability to do the work -- a very simple Android and iPhone app. Over the next 2 months, it became readily apparent that LognLLC was merely a front for cheap offshore programming -- the kind of programming you would expect to get on oDesk or eLance for $10-$20 / hour from China or India. Now that would have been ok had LognLLC done the project management and QA, but they did not. Every time code was handed over to us, the customer, it never worked, or when it did compile, the deliverables were never met and the deltas from our very detailed specifications and assets was never in line with the spec. Half way through the project their Android developer apparently quit, and they did source a new Android developer who spent the next 6 weeks "refactoring" the code from the last guy -- with the same results. What was turned over to us was not tested, and took another 2 weeks to get to specification. To add insult to injury, every time we did report a bug or an issue to LognLLC, or if a requirement was not right, we were given excuses upon excuse and basically blown off. For example, in one issue we had a design that was done correctly, and when they switched Android developers, the next guy did something else with the UI that was not a part of the spec. It was originally correct, and the 2nd guy miffed it. When we brought this up, Steve Xu, “Director of Engineering” told us that what the developer had done was “Good by Android Standards”. Apparently our standards were not good enough and the spec was merely a “suggestion” to these guys. In another instance LognLLC was to do a simple JSON post, which was failing since they were not sending the correct User-Agent (sending null for some reason even though they were supposed to send a custom string). Rather than fix their bug, they basically told us to go find the problem and even asked us “Do we know how HTTP works?” Yes.
We do. But they did not. Add to that every time a branch was merged by LognLLC via Git each and every task was wrong. It was a painful process to go back through every commit and test each issue that was supposedly fixed in the branch merge, only to find out that no, it did not work and was never tested. At the end of the engagement, which by the way was never completed, we had reported a bug – and told that they no longer had time for us. Contractually LognLLC was obligated to fix the bugs, but instead decided that we were no longer a part of their plans. Stay far away from LognLLC.

Post your Comment

Complaint Details

Get new code


Recently Updated Reports

292 days ago by thestoryofdianegerrish
goldendoodle world - goldendoodle world lake ridge kennels Vulgar,...
I just came across this page a few minutes ago. I am Sandra Johnson and although this page was...
517 days ago by freeinfofraud - Unable to withdraw funds
Bitky be Aware! Unable to withdraw money! Bitky idoes not allow you to withdraw your funds, do...
521 days ago by ned l.
Bi Polar Bullies - Bi Polar Bullies Kennel Karen Wolfe BUYERS BEWERE OF THIS...
thank you for bringing this to my name is Karen Wolfe, i'm the owner of...
522 days ago by ned l.
ServiceMagic ServiceMagic scams and cheats contractors...
Jason - I'm sorry to hear about your experiences with your leads recently. The leads that...

User Registration

Already a member? Log in now.
E-mail address
Get new code

User Registration

A confirmation email was sent to "".
To confirm your account, please click the link in the message.

If you don't see the email in your Inbox, please check your Spam box.

User Login

Not a member of Register now.
E-mail address
Forgot your password?
E-mail address
Loading, please wait...
Your password has been sent to the specified email address. Log in