| Lone mountain truck |
| Lone mountain truck leasing They sell bad trucks to customers that are not dot inspected and dangerous for the streets, the fmsca should shut them do |
| 23rd of May, 2011 by User903116 |
| I would not recommend any truck driver to buy a truck from this company you will be putting your life in danger the day you drive out, we all know that used trucks is going to give you problems, but not 3 days after your purchase, then you notify them of the problem and they don't even want to know you or fix any of the problems and the customer service is terrible the people that work for them have attitudes and are nasty and disrespectful over the phone. There policy that you have to get the truck dot yourself once you leave is a scam because if you find something wrong with the truck they want you to only bring it back to there shop,,how many people you know that buys a truck that lives in a different state will be able to bring itback. that drive several hours, hundreds of dollars in fuel to go back, the policy should be if you find a problem with the truck you take it to a certified truck mechanic in your state and they will fix it. Lone mountain puts out these great ads in truck paper with the low down payments....sounds good but they are selling lemons....owner operators buy your truck from a dealer that dot inspects them before they sell it to you....you will live longer and have a better truck in the long run. |
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The above report by an "anonymous" poster should not be taken seriously. It is completely untrue. I would recommend talking to one of our 1600+ satisfied customers that are currently on the road, or one of the hundreds of people that have paid off a truck with Lone Mountain. You can find many of these people on Facebook as well as the truckers report.
As the general manager of Lone Mountain I can tell you that we purchase large groups of fleet maintained trucks, and price them as competitively as possible. Every truck is inspected in our shop before it is put on the front line for customers to look at. Unlike most dealers, Lone Mountain also lets every customer take as much time as they would like to inspect the truck that they choose. We have had customers take several days looking at their truck, and that is fine with us. Buying a truck is a big responsibility and should be taken seriously.
We also let every customer take their truck to the shop of their choice to get DOT, Dyno, oil samples and any other inspection that they would like. Our trucks almost always pass every inspection, but if they don't, we will fix the problem at no cost to the customer in one of our shops. If a customer wants to have an inspection done at their local shop, they are welcome to do that, but if repairs are needed they will need to bring it back to our shop. This is standard policy for every used truck and car dealer in the United States.
We want every truck to be ready to go as soon as it leaves our lot so that we have happy customers that can go right to work. It wouldn't do us any good to sell bad trucks.
If you don't want to take the time to really look over a used truck that you are going to purchase from a dealer and you don't want to have it inspected before leaving a dealer's lot, then you probably should not be in this business. |
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