Consumer reviews and reports on scam companies, bad products and services
3rd of Jan, 2012 by User167437
As a single mother I bought a newly constructed, handicap assessible home for my 12 yr. old
daughter and 14 yr. old physically disabled son.I financed the loan through Citizens Savings Bank,
predecessor- in interest to Busey Bank. Ms. Severino went to work for CSB about the same time I refinanced the loan in March, 2001. From that time through December 7,2004, there were no fewer than 9 instances where my payments
were not properly posted to the account, resulting in double Interest charges, exorbiant late fees
and a system set up to make us fail. One bogus Default Notice contained my signature forged on a postal document in May, 2004. Subsequent payments made after this Notice indicate that not only
was there no Default, but I was forced to make 3 full monthly payments to cover a single monthly
payment. Ms. Severino eventually revealed that I had been charged 42 months worth of late fees in a 2 year
period. On Dec. 2, 2004, my son e-mailed Ms. Severino re: the promised disposition of those overcharged late fees. On Dec.3, 2004, Ms Severino Responded with an E-mail in which SHE BLANTANTLY LIED TO A KID SHE KNEW WAS A 23 YEAR OLD PHYSICALLY DISABLED COLLEGE STUDENT

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