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Master Clean carpet,upholstery and air duct cleaning Carpet cleaning ripoff!!! falls advertisement ! Richmond, Virginia
25th of Sep, 2011 by User685281
We had them clean our carpets, we had a coupon that advertised 49.99 for cleaning. When the man got to the house, he first tried to sell us things like deep cleaning, dryer vent and somethink else that i did not anderstand! my wife told him no thank you. He then cleaned the carpets and handed her a bill for $110.00. When she told him she had a coupon he said "that didn't cover the deep cleaning I did" she told him she didn't want him to do that as the carpeting was not really dirty or stained. He called his boss who said he could reduce the bill by some money , so he then charged us a total of $80.00 I called (804) 852-8030 to complain that night and was told "you signed for it, too bad" I told him the job he did was not very well and I wanted those rooms redone. But they never showed up, I called at again and got no answer. That is when I decided to file the complaint. This company is rotten up to down!! Be aware of them!

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