Consumer reviews and reports on scam companies, bad products and services
Mattress Warehouse
Mattress Warehouse Purchased a mattress to be delivered next day. No mattress scheduled for Frday no mattress scheduled for next Friday no mattress
6th of Jan, 2011 by User137258
I ordered a mattress 2 weeks ago at Mattress Warehouse in Fredericksburg, VA. They have set up delivery 3 times and all 3 times they have not delivered and said that they didnt know why it was not on the delivery sheet. They keep saying that all they can do is reset delivery for the following week since they only deliver in my area once a week.


I said that I wanted my money back and they said that it would take 3 weeks to issue a refund. I have called the corporate office and the district manager and all I get is a recording. I have left several messages and noone calls me back. Their customer service is sorely lacking and so apparently is the organization at their store.


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