Consumer reviews and reports on scam companies, bad products and services
Merchants choice payment
Merchants choice payment solution Fraudulent contracts, crooked people! The woodland, Texas
8th of Sep, 2011 by User379378
I signed papers to get merchant services about 16 months ago. I was not happy with the company because they were over charging me & had very bad costomer service so I switched. I called & asked what I needed to do to cancel & they said just to fax why, the name of the company & my name. A few days later they took out $3,281.18 out of my account. I called to ask why & they said because I broke a contract. I said I never signed a contract. They said the paper you signed at the top said I'm agreeing to the "terms & conditions" I was never sent any terms with the paperwork & they said (well you should have looked them up on line) so I argued & they said (if you sign back with us we will refund your money in 14 day) I told them I was going to repot them to the BBB. The next day the money was back in my account. So I closed that account. Then they sent me a letter saying i had to pay, or they wouldtout it on my credit and take me to court. I even asked the sells man when I signed if there was any cancelations fees, or contract, he said no!!! So after speaking to a lawyer about the situation he informed me that they are crooked. He said I would probably fight them in court. To avoid the stress of dealing with court and paying lawyers I opted to just sign back with them with the understanding from Julie Montella (owners wife)that all I would be charged is a $9 monthly fee otherwise I would not have continued my service with them. I asked her on several accessions I will only be charged a $9 monthly fee right? She said yes! I also asked if there was a minimum amount of credit cards I had to run she said $15. Well they took out another $10, $9 & $42 in 3 days!! And the only thing they are refunding is the $10. They said well all your fees still apply. I have conversations recorded of them telling me there are no minium credit card transactions & then Julie saying You have to proccess a minium of $15 in credit cards a month. I also have a recording of her saying yes when I confirmed with her that I would ONLY be charged a $9 monthly fee & only have to process a minium of $15 a month in credit cards!! This is a VERY crooked and fraudulent company! They will lie through there teeth and try and trap you! Never sign on with a company that calls your Buisness!! Just go to your local bank.

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