Consumer reviews and reports on scam companies, bad products and services
Murphy USA
Murphy USA Contaminated Gasoline Destin, Florida
24th of Jan, 2011 by
BAD GAS FROM MURPHY AT WALMART IN DESTIN. I filled up at Murphy at Walmart last month and my car would barely run after a few days. The dealer pulled the gas filter and found that my gas looked like coffee. The sediment clogged the filter and resulted in a $750 repair. Murphy just sent me a letter in which they denied they had a problem. They did pay the claim, but I am sure their attorneys prohibit them from accepting blame.


I got a form letter describing their quality control, but clearly their QA system does not provide full protection. When this first happened my wife was pulling out to cross a 4 lane highway when the problem first manifested and the car almost stalled. Had she been hit by a car the problem could have been a lot more serious. Don't let this happen to you. Bottom line: If you buy Murphy USA gasoline be sure to keep your receipt and be prepared to go through a lot of hassle, paperwork and lost work time.

Murphy should acknowledge their problem so they can take steps internally to have a QA system that stops these occurrences 100% before somebody gets hurt. They paid for my repair which was significant, but I will never recoup my lost time and there was a high potential for serious injury because of the problem.


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