Consumer reviews and reports on scam companies, bad products and services
My Life * People Search Fraudulent Charges & Refusal To Cancel Or Refund Internet, Internet
24th of Oct, 2011 by User154274
A "Pop Up", asking for .99 one time fee to access a report. Approved. THEN, once cc entered another "Pop Up" which stated a monthly charge to be issued for $10.95 thereafter - unless canceled. Immediately canceled via email and phone. Have threads of repeated emails regarding the issue and the cancelation notification; yet, My Life continued to charge cc every month. When speaking with them, they could not find the associated account, email or name. (?) They stated no charges were implemented or being drawn. Four months later these charges were spot on the 15th of each month and situation unresolved. Phone calls ensued - again, denial. Made call to bank, confirming charges. Phone call to My Life with complaint. Again, they could not find associated account. After much prodding, the account was confirmed. When I stated the charges were fraudulent, they denied it. When I explained the "Pop Ups", they said they would cancel and refund the most recent charge. I said that was insufficient and expected ALL charges to be refunded - immediately. Their next question was: "Have you talked with your bank?" My answer was "Yes". They anxiously asked: "Did you file a dispute?" When I explained I was in the process, they remarked: "We will not issue any refund until there is proof there is no dispute processed. Have your bank official call back with you on the line and then we will issue the refund within 7 business days." I stated: "Then we have a definite problem here, as I am not dropping a dispute unless the money is immediately refunded." This was a week ago and My Life has not refunded the money they took out without authorization. VISA is now aware of their activities.

Post your Comment

Complaint Details


Get new code


 

Recently Updated Reports

1
1260 days ago by thestoryofdianegerrish
goldendoodle world - goldendoodle world lake ridge kennels Vulgar,...
I just came across this page a few minutes ago. I am Sandra Johnson and although this page was...
2
1485 days ago by freeinfofraud
Bitky.io - Unable to withdraw funds
Bitky be Aware! Unable to withdraw money! Bitky idoes not allow you to withdraw your funds, do...
4
1489 days ago by ned l.
Bi Polar Bullies - Bi Polar Bullies Kennel Karen Wolfe BUYERS BEWERE OF THIS...
thank you for bringing this to my attention...my name is Karen Wolfe, i'm the owner of...
7
1490 days ago by ned l.
ServiceMagic ServiceMagic scams and cheats contractors...
Jason - I'm sorry to hear about your experiences with your leads recently. The leads that...
     

User Registration

Already a ScamExposure.com member? Log in now.
Username
E-mail address
Password
 
Get new code

User Registration

A confirmation email was sent to "".
To confirm your account, please click the link in the message.

If you don't see the email in your Inbox, please check your Spam box.

User Login

Not a member of ScamExposure.com? Register now.
E-mail address
Password
Forgot your password?
E-mail address
Back
Loading, please wait...
Your password has been sent to the specified email address. Log in