Consumer reviews and reports on scam companies, bad products and services
New York Resident Publications Encompass Media Group Charged Credit Card for Advertising, Did Not Honor Contract, Will Not Refund Charges, Internet
2nd of Nov, 2011 by User887780
In June 2011 received a call from one David L., a salesperson for Resident Publications, who promised me a great deal of advertising in several of their magazines, on their web site, and via emails to their subscribers from August 2011 to January 2012. He summarized his proposal in the email below and in a PDF contract attachment to it. Encompass Media Group charged my credit card a total of $2,995 in three transactions from June 23 to July 29. It is now November 3, 2011 and they have provided no proof that they have done any of the things they promised me, when they were supposed to do them. My business is very time-sensitive and I made it very clear when the ads were supposed to run, and David's PDF contract reflected that. Ads that don't run when they are supposed to are worthless to me (and to most businesses). Since September 1, 2011 I have been asking Bill Mason, their VP, and more recently Andrew, their CFO, to either perform according to the contract or refund my money. They have done neither. I have reported them to the NY Attorney General and the NYC BBB. I have registered a domain www.ResidentMediaisaSCAM.com that I will post additional information on how corrupt an organization Resident Publications is. I am informing the credit card company of how dishonorable their practices are. ### From: [email protected] [mailto:[email protected]] Sent: Wednesday, June 15, 2011 5:21 PM To: GM Subject: Proposal for GM Hello G, This is David L, the senior account executive with Resident Magazine. It was a pleasure speaking with you earlier. As discussed, Resident Magazine is a luxury magazine that focuses art, lifestyle, and everything else that wealthy New Yorkers would be interested in purchasing. We do exclusive cover stories with celebrities as well as other influential people and companies. The median household income of our typical reader is $315,000. We are a monthly magazine that is distributed in New York City, New Jersey, the Hamptons and the east coast region. We have 250,000 readers per month of the print publication with over 1 Million readers who read the e-magazine each and every month. The magazine is also distributed in over 1600 high rise luxury door-man apartment buildings within Manhattan as well as being available on the newsstand and select Barnes and Noble book sellers in high income areas. Copies are also distributed in select Starbucks Restaurants and Grand Central Terminal where there is a maximum opportunity for exposure to discerning readers. You can view sample copies of our magazines on our home website at www.resident.com . Here is also is a ‘Cover flip-book’ http://view.vcab.com/?vcabid=cgaSncecSraccn I am quite interested in starting a partnership with you. The way I propose to do this is to show you results. The costs involved are also extremely inexpensive, giving you the chance at testing each media platform (seeing the performance / effectiveness of each), in-turn giving us the opportunity at establishing ourselves, evolving into a long-term relationship. Reaching individuals with the purchasing means to buy your products is of the utmost importance. This opportunity most definitely has the potential to be an extremely effective initiative. OFFER: Our normal gross rate for a full page is $7,000. per insertion. We are now running a special where I can offer you a 6x full page ad insertion, a 2page editorial, and your name on the cover of the magazine as the featured artist of the month for only $4,200. total. That comes to just $700 per full page ad. As discussed, Our website has an average 5,000 unique visitors per day. While our email campaigns are to our proprietary list of double opted-in readership. This is an unprecedented offer. Please respond to let me know if you feel that your company would be a good fit for our publication. Please look at our websites, and let me know if we can move ahead. I think that we can do great things for your business. I look forward to working with you. Best Regards, David L Senior Account Executive (212)993-9427 [email protected] www.resident.com

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