Consumer reviews and reports on scam companies, bad products and services
Ouidad Product Not as Advertised & Credit Card Payment Scam Internet
23rd of Sep, 2011 by User770936
Did not manage my hair, or do anything to make it less frizzy. In fact, it made my hair dry and lifeless. I still have unused products ... I wil give them away or toss. Products do not work as advertised - a complete ripoff - same your money and buy the same thing at your local CVS or similar. Also, I put a well thought out, but critical review on Quidad's website. They did not print it. If you go to their website, ALL the reviews are positive. Not credible at all. Just leaves a bad taste. And, here's what you may not know, when placing an order with Ouidad.... In order to purchase the kit that is advertised on TV, you must enroll in their automatic delivery program....Yes, that means....you have to buy the product, and authorize the Ouidad company to charge your credit card, and automatically ship this product to you. I called, and asked for clarification....did they really expect me to enroll in an automatic shipment program for a product I have yet to try?? The customer service representative said, Yes. She also said that was the only way to purchase the kit advertised on TV.... It seems to me, that in this day and age, with the economy being what it is, perhaps Ouidad is more interested in lining her pockets, than to cater to customers....how can you expect, in a struggling financial economy, for people to try a product, and then if you are not satisfied, deal with the credit card company to stop Ouidad from continually billing and shipping to you? Is this how a company should do business nowadays.? Beware if you purchase, Ouidad representatives are NOT helpful to customers who were not satisfied and I had trouble getting the auto-matic deliveries and charges stopped. In all, it cost me $160 and what I got out of it was a shower comb because none of the products worked.

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