Peevey's Auto Treats Customers As Animals... Rochester, New York

10th of Nov, 2011 by User844212

Went to go buy a used car from them, employee comes out with a thick Jamaican accent and does not greet you or has any friendly manners at all. She does not look very clean and when I went inside her office the place is unsanitary and looks to be falling apart. I asked for a test drive and they told me I had to pay to be able to. After I bought a car from there, a few days later I take it back since there's something wrong with the car. As I'm explaining the situation to the same employee that day she tells me I'm being disrespectful and acting like a child towards her even though I was asking her what the problem was. Then she starts screaming at me and uses foul and obscene language to get her point across. When I asked the owner what the problem with my car was he said to not be disrespectful to his employee. A few minutes later the employee comes back and says to me to go back to my country where I belong. I didn't know that customers can be treated so unfairly and I was only trying to get my car fixed but they treated me as if I was nothing. I've bought a car many times before but no one has ever treated me as harsh as they did. They treat you like animals and don't even give you the time of day to say what you want to say. I will never be doing business with them after this experience, especially the woman making the comment judging me by my nationality.

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