| PFC Payment Solutions |
| PFC Payment Solutions Direct Processing Solutions Credit Card Processing FRAUD! Small business owners BE-AWARE! Loveland, Colorado |
| 5th of Dec, 2010 by User983802 |
In July, I was approached by Direct Processing Inc, via phone about meeting with a rep to learn about lowering my credit card processing rates. I met with the rep--Marc Robson and he offered me a very compelling package to lower my rates and get a wireless credit machine for my small business. He ensured me I would not have to pay for the equipment and that I would save a tremendous amount of money each month so I signed on. The next month--August 2010--my bank account started being charged for several miscellaneous charges I was unaware of who and what they were. Evidently they were from the same company (just different branches) and I was being charged under different names and for the equipment! I called Marc and he took weeks to get back to me. I went to the Direct Processing Solutions website to try and reach someone else and there was no phone number!!!!! This is when I really became concerned! I finally got a call back from Marc and he said he would make the changes on my account, that there was a mistake and that I would be refunded and he would make it affordable for my small business. In Sept...STILL NOTHING! And they continued to withdraw several hundred $$'s from my account. Finally I got a hold of Deb Moore at the parent company of PFC Payment Solutions and she was very nice and credited my account for one payment in October. I ask to close my account and get fully refunded. She said she would do this and received a confirmation from Marc who said my account would be closed and I would be refunded all fees since September. I have called several times since September with little to no response and have spoken to Lyman, Kristen and Deborah. I am in the process of closing the account which they continue to withdraw $$ from. This is FRAUD.
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| This is the EXACT same thing that happened to me as well; but in Austin, TX. Have you had any luck closing your account? Marc Robson never returns my calls and I am still getting $85.52 withdrawn from my account by FDGL each month. Please help! |
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| Yea I worked for these people or should I say Direct Processing Solutions, they are a scam even to their employes. I would suggest go to the Better Business Bereau!!! asap!!! that will get their attention or sue them! |
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| This company is a FRAUD, misleading information, I sign a contract in April for the new processor thru Mr. Alex Wooly, from Direct Processing Solutions (Austin, TX) tel. No. 210-468-1324 Ext. 3 or 512-294-0063, and since that month has been impossible to reach him he never return calls fees are been charged to my checking account and I can not cancel my contract. Please check before signing with this company |
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| I have worked with Direct Processing Solutions since May 14th 2010 and have experienced nothing like what has been said above. Marc Robson fully explained my lease and provided the savings he promised. He has taken a little over 24 hrs to get back to me on a change of banks but otherwise the service has been acceptable. I have referred him to two of my co-workers who have also had a similar experience to me. I would recommend their services again to anyone who needs a credit card processor. |
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| Add Anna Kim to the list of scammers. I sent an email and my resume to David Rawlings and received a response from Ms. Kim asking for training fees. |
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