Consumer reviews and reports on scam companies, bad products and services
Pipeline Data
Pipeline Data - Charge.com cahe card processing company Quincy, Massachusetts
4th of Jan, 2011 by User818648


I have a small web site business for over 10 years. I have
always used PayPal that I am very
satisfied with. Several of my customers stated that they would rather give me
their credit card information so I decided to add this form of payment.

I filled out an application with charge.com and it looked
like going through the process there was no hidden fees and it would be very
reasonable. I was approved but decided
not to use their company and never implemented charge.com on my web site.
Checking my bank account I saw transactions that we not approved by me a 8888300555
PCI FEE ID: $185.00 fee from Pipeline Data (who are they), COLLECTION AMERICAN EXPRES $7.95, BKCRD
FEES MERCH SVC$ -54.95.
There is no direct contact other than filling out an email on line to
the company which I did stating I want to close the account because I never
used it and did not intend to ever use it. I also wanted the transaction fees
refunded to me.

The next day I
received a call from a man from charge.com stating that I signed a contract
that listed all these fees and if I want to terminate the agreement that the
cancellation would cost $450.00. I told him that they were using my checking account
fraudulently and I would close my account. He said they would file a report to
all the credit reporting agencies stating I had defaulted. Later that day he
sent me an email with a PDF attached of the agreement.

Charge.com used deceptive
tactics that are totally misleading. The so -called agreement was not even
readable and never mentioned all these fess. I would have never agreed signing with them if
this was clear!

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