Consumer reviews and reports on scam companies, bad products and services
Plantinum Online Group
Plantinum Online Group LLC Dispicable scammers Internet
29th of Dec, 2010 by User570909
Plantinum Online Group LLC took $99 dollars from my account on 11/17/2010. They used the check number 9999. The only contact info they provided was a phone number that either gives a canned 'closed for the holidays' message or takes you to a message service that can give no information, or directs you to 'www.yourcustomerserviceonline.com' that insists on sending them an email that only sent after 8 tries.


I have no clue as to what this 'service' is, except that after much research, I found out that it was some kind of online shopping thing, for 'members'. I never recieved anything , not an email or anything else from this so-called 'purchase', and I most certainly did NOT sign up for it. Funny thing is, I can not find a web site for them either. Of course I contested it with my bank, who told me they've seen this group before and they are NOT co-operative with the returning of said funds. So I am going to put a block on them from my account until I can close it and open another.


What kind of company does not return calls? Multiple ones at that? And what kind of customer service only takes a message and offers NO assistance? Can't even tell you what that company does? One that is probably operating outside the law is my guess.


I dearly hope that someone starts a class action suit against them - if only to serve as a wakeup call that this is NOT the way to operate a company. I'd be more than happy to add my name to the 'suers' list.


Has anyone had any luck getting their money back from these...very unnice word?


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