Consumer reviews and reports on scam companies, bad products and services
Playphone Ron Czerny Unauthorized phone charges to cell phone- scheme described by Sprint San Jose, California
27th of Dec, 2011 by User664996
I received my Sprint invoice for the month and found a charge for $14.99 from Playphone Inc labelled as Ringtone-74777 PlayphoneSubs. I called Sprint billing. They told me that Playphone sends out a text message and, if unanswered, causes a billing of $14.99 PER MONTH!!! onto your phone bill. I was astonished, but the Sprint representative told me that he knew EXACTLY what happened because they had done it to him, too. Sprint should block ALL PLAYPHONE billing invoices immediately because this is clearly fraud-- yet Sprint seems to be going along with it. They advised that the charge would be taken off my bill and that Playphone would be blocked from ever texting me again-- however, if they KNOW about this, why do they let these invoices wind up on customer bills when from the git-go, they knowi ts a scam and fraud? Come on Sprint-- protect your customers and put an end to this NOW. Playphone is a scam in this practice, and it should be stopped immediately-- maybe by a class action lawsuit from everybody they have done this to.
Comments
3764 days ago by Orchid2525
Im so glad I read this, same thing its happening to me, I just checked my sprint bill and find out this charge of $14.99 labelled the same like yours, I thought maybe my little sister took the phone and download some ringtone, but then I checked the past bills, and they're charging $14.99 every month since last year!! I didnt notice before 'cauze we have like 4 lines under the same account, until now I carefully checked the bill. What a scam!!

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