Consumer reviews and reports on scam companies, bad products and services
Prestige Auto Shippers
Prestige Auto Shippers LLC. Quick Auto Transport LLC On 12/02/2010 after speaking with Andrea Howell of Prestige Auto Shippers LLC, broker MC#71025
11th of Jan, 2011 by User313207
On 12/02/2010 after speaking with Andrea Howell of Prestige Auto Shippers LLC, broker MC#710259, I entered into an agreement to transport my 1985 Harley Davidson Motorcycle from New Jersey to Florida. for a total cost of $350.00. The company required a $195.00 deposit, processed by bank account draft, with the balance of $155.00 payable on delivery. The deposit was deducted from my bank account on 12/6/2010. The agreement had a first available pickup date of 12/13/2010. Andrea informed me that 11 days would be more than enough time to secure a carrier/driver for delivery. I had not heard from Prestige or a carrier/driver by 12/13/2010 that my motorcycle was picked-up and when I could expect delivery of it in Florida. I tried to contact Prestige for an update several times finally leaving a voice mail followed up by an email for someone to please contact me. I received no response.


The next day, 12/14/2010, I repeated the last days scenario over again and finally after several calls Andrea answered the phone. She stated that she had a potential carrier she was waiting to hear from by 12/15/10 and would get back to me on that day. Again, I waited for someone to give me an update. By 12/16/10 I had not heard from anyone connected to Prestige or a carrier/driver. I proceeded to play the same game again trying to contact Prestige Auto by phone and e-mail with no response again. On 12/17/10 after several calls, finally the phone was answered by Osvaldo. He informed me that if I was willing to pay more than the balance of $155 that Prestige would have better results in securing a carrier/driver by 12/27/10. I agreed to increase the balance by $45. The new amount due on delivery would now be $200. The 27th came and went with no communication from Prestige or a carrier/driver.


On 12/28/10 I decided this was enough. I have been more than patient with Prestige to honor their agreement. According to Prestige Auto's Terms and Conditions, Payment Section it states, Should Prestige Auto become unable to locate a carrier within 15 days of the contracted pickup window, your deposit will be refunded in full upon request. I contacted Prestige on 12/28 to exercise my right requesting a refund of my $195 deposit. The gentlemen said someone would call me back January 3 that no one for Prestige was available due to the holidays.


On 1/3/2011 I called Prestige several times leaving voice mail and sending email. And received- no response. Tried again on 1/4/2011 and after several attempts of calling Osvaldo answered the phone. He said that I did not have to keep calling the company and I said if someone was to answer the phones or return my messages I wouldn't be calling all the time. Osvaldo stated to me that he would have the head of the company contact me about my refund. When I asked him who and where the head of the company was the phone went dead. He either hung up on me or we got disconnected. I called right back and this time Andrea Howell answered the phone. I inquired about getting a refund, she asked me to hold. After being on hold for about 30 minutes or more the phone went dead again. When I tried to call again all their phone went directly to an answering machine. Guess they have caller ID and are not answering any of my calls. So now I am left with sending this letter, requesting a full refund of the $195 deposit in writing from Prestige for failure to secure a carrier and not honoring their agreement.


Post your Comment

Complaint Details


Get new code


 

Recently Updated Reports

1
213 days ago by thestoryofdianegerrish
goldendoodle world - goldendoodle world lake ridge kennels Vulgar,...
I just came across this page a few minutes ago. I am Sandra Johnson and although this page was...
2
438 days ago by freeinfofraud
Bitky.io - Unable to withdraw funds
Bitky be Aware! Unable to withdraw money! Bitky idoes not allow you to withdraw your funds, do...
4
442 days ago by ned l.
Bi Polar Bullies - Bi Polar Bullies Kennel Karen Wolfe BUYERS BEWERE OF THIS...
thank you for bringing this to my attention...my name is Karen Wolfe, i'm the owner of...
7
443 days ago by ned l.
ServiceMagic ServiceMagic scams and cheats contractors...
Jason - I'm sorry to hear about your experiences with your leads recently. The leads that...
     

User Registration

Already a ScamExposure.com member? Log in now.
Username
E-mail address
Password
 
Get new code

User Registration

A confirmation email was sent to "".
To confirm your account, please click the link in the message.

If you don't see the email in your Inbox, please check your Spam box.

User Login

Not a member of ScamExposure.com? Register now.
E-mail address
Password
Forgot your password?
E-mail address
Back
Loading, please wait...
Your password has been sent to the specified email address. Log in