Progressive Automations

Progressive Automations Never shipped product - charged my credit card, lies Richmond, British Columbia

6th of Apr, 2011 by User573142

02/24/2011 Ordered item that was described as "in stock" on website 02/25/2011 "Anton Makarevskiy" calls from Progressive Automations to tell me the part is out of stock but will be in within 8 business days. 03/23/2011 Item never arrives, I email asking for an update, never get a response. 03/31/2011 I call Anton, he says the order shipped yesterday and that I'll get an email confirming 15% off the purchase price. 04/07/2011 Item never arrives, "15% off email" never arrives - I call Anton: he says he'll email me tracking info for the item. I said I wouldn't hang up until I received the email, finally it arrives, with an erroneous completely made up UPS tracking number. He can't explain, can't confirm the item actually shipped, can't explain why I never received the 15% off. I canceled the order. This company lies, takes your money, and hopes you forget to check your credit card statements. It's a one-man scam show of Anton. Read Ripoff Report #700733 against Progressive Automations by CDF Sales (Sebring Florida USA) - exact same story as mine.

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Comments

3556 days ago by Bkeevil

I ordered some parts from this company and was quoted and invoiced for $353.24, however when I checked my credit card bill I saw a charge for $393.02. They have refused to correct the mistake.

This company is located in Richmond BC. Generally when a Canadian customer does business with a Canadian company the transaction is conducted in Canadian dollars, which is the legal currency of this country. For whatever reason, this company chose to bill me in US funds. At no time in their online order process do they tell you that they intend to conduct the transaction is in US funds.

I purchased from a Canadian company to avoid duties and exchange fees. If I had known this company was pricing it's products in US funds then I would have made my purchase from another supplier.

The sales staff at Progressive Automations are unreasonable, behave unethically, and I highly recommend that anyone looking for actuators and parts avoid dealing with this company.