Consumer reviews and reports on scam companies, bad products and services
Public Mobile
Double-charge that would not be refunded
28th of Aug, 2012 by Thab
A mistake in Public Mobile's system led to two months being charged instead of one. As I am leaving the country soon, I cannot use the second month. I immediately called Public Mobile to get this obviously erroneous charge taken off, they informed me that they were unwilling and unable to help. A quick call to Visa clarified that they were the only people able to help. They absolutely have the power to reverse any transaction, but they won't. One agent even informed me that they would have refused if they believed it was their mistake.

I will be disputing the charge through Visa and making a complaints everywhere I can.

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