Consumer reviews and reports on scam companies, bad products and services
Puerto Bahia Rcardo Sanchez Will not honor the Mexican law giving you 5 days to cancel the contract Nayarit, Mexico Internet
6th of Feb, 2013 by User968629
We have the same basic story as everyone – We were enticed to visit a 90 minute presentation that went on for 5 hours of pressure and what appeared to be a deal too good to be true. We got sucked in and the next day tried to cancel. The day after that we went to the government Profeco office and they made up a directive statement which we were told to hand deliver and to also send it certified mail We did hand deliver and photographed the delivery since the owner’s representative wouldn’t sign for it and then we had DHL deliver this too. Profeco told us we should get our money back. And that we should send an email in 15 days if the credit card wasn’t refunded. I have emailed the address given to us twice with attachments and an explanation but have not been able to get acknowledgement back that the email has been received. I also told American express to not pay them as this was a scam and I was disputing it. They indicate a few months to investigate. So far I am out about 8700.00 including exchange fees. I am wondering if anyone has received a refund with or without the help of Profeco.
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