Consumer reviews and reports on scam companies, bad products and services
Reach Local Lias, Cheats, What a Nightmare.. Save Your Money Manhattan New York
26th of Mar, 2008 by User123085
I would like to start off by saying that Reach Local is one of the worst internet companies I have ever worked with in my life. (I have been advertising online for the good part of 10 yrs now) The customer service was from what sounded like a 15 year old girl from somewhere in the midwest, and the sales rep who visited me reminded me of a vacuum cleaner salesman. Very unprofessional and so pushy. He would have started a program for $20 if I wanted. ( I would have not done business with them in the first place, but my partner felt it was such a good bargain we had to give it a try.) I was PERFECTLY HAPPY with the company we were already using, whose name i will leave blank so they are not associated in any way with this embarrassment of a company. To make a long story short, Reach Local promised us a certain amount of calls from the internet and said we would be under all my categories online. NONE OF THAT HAPPENED! I received only a few calls and they were from out of my zoned construction area. THAT IS WORTHLESS TO ME! The customer service rep was playing on myspace and had NO CLUE what I was trying to describe to her. My credit card was hit 3 times in one month for some reason. I was only supposed to be charged once a month. It took me SEVERAL phone calls to get one of the charges off and the last one never came off after I told them I was cancelling my program. THe sales rep came by my office then, ( in what seemed to be his confirmation suit) and was pretty much begging me to stay, and said his uncle may need a dormer on his house so he would have him call me. I want people to know REACH LOCAL has no knowledgeable sales reps, customer service or billing department. I had the same ad showing up for roofing as I did for siding and dormers. I wanted to have different messages and they said I COULDN'T DO IT. HELLO my old provider did it. I know its possible. People of NEW YORK and surrounding areas. Please steer clear of these babbling fools. Save your money and do some solid homework on them. Reach Local should start paying more attention to their clients and get rid of that HORRIBLE CUSTOMER SERVICE DEPARTMENT. What a joke. THese people seem to be overworked like from a sweatshop in China or something. The original meeting the rep had on a tee shirt with his necklace hanging out and he looked so hungry. Oh and by the way, one month into the program I had a guy call me from this company saying he was a RESELLER of REACH LOCAL or something and he could beat any DIRECT PRICING of what I was already doing. ANd he kept talking about how much better they were then this one and that one... He was rather annoying... That was a tip off to me that something was up with this company. Anthony
Bronx, New York
U.S.A.

Post your Comment

Complaint Details


Get new code


 

Recently Updated Reports

1
203 days ago by thestoryofdianegerrish
goldendoodle world - goldendoodle world lake ridge kennels Vulgar,...
I just came across this page a few minutes ago. I am Sandra Johnson and although this page was...
2
428 days ago by freeinfofraud
Bitky.io - Unable to withdraw funds
Bitky be Aware! Unable to withdraw money! Bitky idoes not allow you to withdraw your funds, do...
4
432 days ago by ned l.
Bi Polar Bullies - Bi Polar Bullies Kennel Karen Wolfe BUYERS BEWERE OF THIS...
thank you for bringing this to my attention...my name is Karen Wolfe, i'm the owner of...
7
433 days ago by ned l.
ServiceMagic ServiceMagic scams and cheats contractors...
Jason - I'm sorry to hear about your experiences with your leads recently. The leads that...
     

User Registration

Already a ScamExposure.com member? Log in now.
Username
E-mail address
Password
 
Get new code

User Registration

A confirmation email was sent to "".
To confirm your account, please click the link in the message.

If you don't see the email in your Inbox, please check your Spam box.

User Login

Not a member of ScamExposure.com? Register now.
E-mail address
Password
Forgot your password?
E-mail address
Back
Loading, please wait...
Your password has been sent to the specified email address. Log in