Reefs2Go We ordered over $169.00 worth of Salt Water Fish & Coral the package arrived with 1 dead fish, 1 missing fish and within 2 days 1 fish died a

31st of Jan, 2013 by User941863

I ordered over $169.00 worth of Salt Water Fish, Coral & Sea Anemones and when they wanted to ship it happened to be -6 in Illinois where I live. I called them and rescheduled it for the following week as it was to be in the 60's and added more to my order. They state on their website that before shipping they check the weather forecast to insure no delays, but if they had done this they wouldn't have scheduled the 1st ship date. We received our delivery and the temp was in the 60's but when I opened the Styrofoam container I discovered a plastic insulated paper soaking wet, so I quickly opened each bag only to find 1 fish dead with no water in the bad, and one fish missing, 2 shrimp also missing which I was charged for. I contacted the company asap and e-mailed the pictures as required with their 15 day guarantee. I received a credit for the two shrimp, and the following day we had are water checked by our local dealer everything was fine, the next day another fish was found dead as well as a Sea Anemone, I e-mailed and called and keep getting the run around, I Google the Company and found they have had several problems and were on the SCAM RIP OFF and the BBB, I have made several calls and e-mailed them with pictures and now am out $73.98 but I'm not going to let them rip off from anyone else which is why I've written this report. Don't Order from REEFS2GO.COM!!!

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Comments

3665 days ago by DoreenH

First order fish came dead, second order 2 fish got only 1 fish and have been trying to get a refund since November, it is now April. The owner Christine stated she would
refund back in January but never received, She even ignores the BBB. Not only do the fish come dead, but does not refund and ignores all e mails and calls