|Unable to even book appointment and no response from Rent-a-Maid OR WagJag
|24th of Aug, 2011 by JGS
|I purchased three $49 coupons from WagJag for Rent-a-Maid cleaning services. The only option to book a service is online. Over the last several weeks, I have tried three separate times to book a service and no one has responded. The online form says that they guarantee a response in 24-72 hours. The Rent-a-Maid website lists a toll free number but when I called to complain it just directed me to the website and I was unable to leave a message or talk to anyone.
When I tried to contact WagJag to complain and get a refund, I also received no response. Now am I out $149 and not happy about it. This is a scam and I am definitely going to seek further action to get my money back. DO NOT PURCHASE FROM WAGJAG OR RENT A MAID.!!!
|Hi there! this is Noreen from WagJag.
We absolutely stand by our customers and our 100% satissfaction garuantee. If you ever have a problem with any of our merchants at any time you can contact us for a refund. We won't leave you stuck with a voucher you can't use!
It usually takes us a few days to get to emails but we are easiest to get in touch with by phone. Our number is 1 855 4WAGJAG (492-4524). if you like you can ask for me by name and i would be happy to help you out myself.
|I experienced a similar situation with the voucers I purchased from WagJag for Rent-A-Maid cleaning services. It was my first experience buying these type of things and might be my last. I tried numerous times via the online for and via telephone to call Rent-A-Maid...nothing. Their company representation is very removed as well...no address, no office, no owners names...weird. I can't get ahold of anybody. With all this trouble and lack of response, I'm not willing to let these scammers in my house to clean, anyways. That being said, I called Wag Jag and they were awesome. They very quickly reimbursed my vouchers in full. No questions asked. I hope that Wag Jag will investigate these companies a little further in the future before they offer these type of vouchers. They are obviously unable to service the vouchers. All this exercise did was waste my time. Good customer experience, Wag Jag (on your end), but in the end a bad experience.
|Thanks for the feedback Dterra!
sometimes merchants aren't everything we want them to be but we do what we can on our end to make it right for you!
|Sent Via Priority USPS Mail June 30, 2011 Sent by email to [email protected] June 29, 2011 Elizabeth (Lisa) Claydon CK Marketing Solutions, Inc. 2133 N. Military Road Arlington, VA 22207 Phone: 703.528.2716 Cell: 571.235.3261 Cease and Desist Stay Away Notice June 29, 2011 To: Elizabeth (Lisa) Claydon From: Irina Borisenko Crow Elizabeth (Lisa) Claydon: Please be informed as of this date to stay away from all my present and past employers including business addresses, work sites, employees, contractors, consultants, clients, Exmovere Holdings, Inc. shareholders and affiliates. Do not contact me by yourself, or assign or pay any person whatsoever, to contact me or any of my family, my husband, children, friends, or relatives. Stay away from me and all of these people, their family and friends. Do not contact me, or have anyone else contact me, or the above mentioned people by phone calls to personal or business lines, fax communication, do not contact me by using printed media, electronic devices, fax, or internet postings under anonymous names- or by your name, do not contact me by mail, any media postings, including internet posting communications harassing me and my family, posting copyrighted photographs of myself or any family member or friend, do not contact me by instant message, telegram, telephone, fax, or in person. Any photographs you are in possession of that belongs to me are copyrighted and continued use we will pursue you for violation of US Copyright laws. Do not contact me or any of my family, my husband, children, friends, or relatives- STAY AWAY. I have no business with you and demand that you stay away from all family, friends, and work associates. Your recent internet postingson Ripoffreport.com are libelous and defamatory and posts vicious statements about me and my family. We are investigating and will pursue for legal remedy if you do not cease and desist immediately. Your comments and continued harassment to our family via multiple text messages until approximately1:47 AM on June 18, 2011 and after again harassing text messages on June 20, 2011 is unacceptable behavior and threatening to me and my family. You continued harassment to me after you were warned in writing to cease and desist communication and contact on the early evening of June 18, 2011- asking you to cease all contact and leave me and my family alone. I told you I was pregnant and the doctor asked me to not be under any stress and get plenty of sleep. You continued your harassment to me and kept me awake by sending more text messages of threats to me and my family. Once again that early morning, you were warned several times to stop sending multiple text messages to myself and family- but you continued. I considered your messages threatening and harassment to me and my family. You told me to turn my phone off if I didn??™t like your messages, but I had to leave it on for medical emergencies and family communication from Europe. Documentation has been saved so as to show the judge for a restraining order or criminal charges to be issued if you do not cease and desist your harassment and contact to all of the abovementioned people, including the harassing internet postings about me and my family. You recently posted harassment about my husband and his haircut shows your involvement in the harassment of my family. Your terrible defamatory things you mentioned about me and my husband on the June 18, 2011- your multiple harassment calls and text messages are all documented as harassment. Stay away from our family and out of our family business. We will pursue legal remedy against you if you continue your harassment to me and my family. [New York: Note that your behavior is a violation of New York State Penal Law Section 240.25 - Harassment in the First Degree, Section 240.26 - Harassment in the Second Degree, Section 240.30 - Aggravated Harassment in the Second Degree, Section 240.45 - Criminal Nuisance in the Second Degree, Section 120.45 - Stalking in the Fourth Degree, Section 120.50 - Stalking in the Third Degree, Section 120.55 - Stalking in the Second Degree, Section 120.60 - Stalking in the First Degree, Section 135.60 - Coercion in the Second Degree, Section 105.00 - Conspiracy in the Sixth Degree, Section 120.15 - Menacing in the Third Degree.] [Maryland: Note that your behavior is a violation of Maryland State Code Title 3, Subtitle 8, Section 3-802 - Stalking, Section 3-803 - Harassment, Section 3-804 - Misuse of Telephone Facilities, Section 3-805 - Misuse of Electronic Mail, Subtitle 9, Section 3-901 - Visual Surveillance, Section 3-902 - Visual Surveillance with Prurient Intent and Section 3-906 - Divulging Private Communications.] [Virginia: Note that your behavior is a violation of the Criminal Code of the Commonwealth of Virginia, 18.2-60.3A - Stalking, Class 1 Misdemeanor and 18.2-60.3B - Stalking, Class 6 Felony.] Under 17 U.S.C. 504, the consequences of copyright infringement include statutory damages of between$750 and $30, 000 per work, at the discretion of the court, and damages of up to $150, 000 per work for willful infringement. If you continue to engage in copyright infringement after receiving this letter, your actions will be evidence of ???willful infringement.??? Continued harassment from you will result in immediate legal actions from our attorney. Should you willfully choose to continue your current course of action, we will not hesitate to file a complaint with the Police Department for your ongoing violations of the Criminal Laws noted previously. This letter does not constitute exhaustive statement of my position nor is it a waiver of any of my rights and/or remedies in this and/or any other related matter. We demand your immediate compliance, and furthermore that you confirm in writing that all violated activity will cease immediately Irina Borisenko Crow CC: Arlington Police Department
|You guys this guy is a rip off artist big time his name is Benjamin Williams from Ottawa I found him on Facebook He owes my cleaning company money, he will take your money and never respond to you. You can try calling 1-877-489-2142 or his cell which he will never answer 1-613-600-5144, RENT A MAID IS A SCAM DO NOT BUY ANY COUPONS, We need this guy to get what he deserves.
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