Consumer reviews and reports on scam companies, bad products and services
Rollabind SJ Creative take your money but never send you the order after continually promising, Internet, Internet
31st of Oct, 2011 by User336542
Ordered the product, a Rollabind punch and set of Rings, on October 4, 2011. After continually checking the order after a couple of weeks of not hearing anything regarding the order being shipped, we placed a call to them since the order was still listed as "Payment Pending" on October 17, 2011, although the payment was sent 2 minutes after the order through PayPal. The woman who answered explained that they simply "overlooked that the order was paid". How a reputable company can overlook a payment for 13 days, is beyond me. Still, we gave them the benefit of the doubt because I really needed this for a big project for school that was due November 1st and they are the only ones who sell this product. We stressed to them that the project was coming due and we really needed this. At this point, the woman informed me that the punch is on backorder now but it will ship out to us by that Friday, October 21st, and we will be receiving it by the end of the following week, pushing it to October 28th. Still received no word by October 28th so placed yet another call to them; this time they promised to receive it that day and will overnight it to us for no extra charge and I would get it by Monday, October 31st. Called again on October 31st to confirm the order was shipped. This time talked to a man and he said that a note was sent to the shipping department to "send it overnight and you will receive by tomorrow". Out of curiosity and panic for getting this project done, called back just to see how the order will be shipped, whether by USPS or UPS. This time a different man who confirmed that everything that I was told was correct and it has already been sent to the shipping department, but there is no tracking number attached to it. Got a call on the morning of November 1st, 2011, at 10:22AM from the original woman I talked to from the beginning, from a different number than I had been using; 561-208-1343 (I had been using 1-888-270-8478). She went on to explain that they did not get the order in and cannot send it, but if I'd like to upgrade my order to the more expensive punch for an additional $17.00, they will send it out to me today! This was where I could not take it anymore so I asked for a refund. The woman said she would issue a refund through PayPal but it wouldn't show up for at least a week. I grew very tired of waiting for this company, which I told them, and explained that I paid through PayPal, it should not take that long, and I will just go straight to PayPal - to my surprise, I received an e-mail 30 minutes later from PayPal that I got a refund.

Post your Comment

Complaint Details


Get new code


 

Recently Updated Reports

1
617 days ago by thestoryofdianegerrish
goldendoodle world - goldendoodle world lake ridge kennels Vulgar,...
I just came across this page a few minutes ago. I am Sandra Johnson and although this page was...
2
842 days ago by freeinfofraud
Bitky.io - Unable to withdraw funds
Bitky be Aware! Unable to withdraw money! Bitky idoes not allow you to withdraw your funds, do...
4
846 days ago by ned l.
Bi Polar Bullies - Bi Polar Bullies Kennel Karen Wolfe BUYERS BEWERE OF THIS...
thank you for bringing this to my attention...my name is Karen Wolfe, i'm the owner of...
7
847 days ago by ned l.
ServiceMagic ServiceMagic scams and cheats contractors...
Jason - I'm sorry to hear about your experiences with your leads recently. The leads that...
     

User Registration

Already a ScamExposure.com member? Log in now.
Username
E-mail address
Password
 
Get new code

User Registration

A confirmation email was sent to "".
To confirm your account, please click the link in the message.

If you don't see the email in your Inbox, please check your Spam box.

User Login

Not a member of ScamExposure.com? Register now.
E-mail address
Password
Forgot your password?
E-mail address
Back
Loading, please wait...
Your password has been sent to the specified email address. Log in