Consumer reviews and reports on scam companies, bad products and services
Safilo USA
Safilo USA Solstice Sunglass Boutique Boutique Sun Glasses Biggest Ripoff Yet Parsiphany, Internet
14th of Aug, 2011 by User133019
Having worked for Safilo USA / Solstice Sunglass Boutique have had first hand knowledge what and how they are ripping off their consumers daily in all their stores. Not standing behind their warranty is just the start of the big ripoff. I believe it was Time magazine that stated a good pair of drug store sunglasses are equal or better than designer glasses for $ 9.99 - $19.99 per glass. A big difference from the prices by Solstice. Manufacturers invoices were often for $ 23.00 to $ 35.00 per glass by Carrera, Gucci, Dior, Prada, Coach, Tom Ford etc. yet Solstice Boutiques sells their glasses for $ 350.00 up to and above $ 650.00 on these same glasses. Nice Profit Margins ! Think they have a big enough mark-up? I would guess so. Don't you agree? Just beware when you visit their 160 some stores -
If you buy from them........ buyer beware you just got s_ _ _ _ _ _!
4172 days ago by Jts3793
I can totally agree with this. I purchased a set of Gucci sunglasses last summer and they held up a little more than half a year before the plastic cracked near the temple. I called the Safilo support department and they were extremely unhelpful. They claimed that it was my fault when it is clear that the case the glasses come in is of higher quality than the actual sunglasses. I tried to ask their sales service manager, Lilly Caban (a complete dunder head BTW), for the contact info of their president of consumer relations and she flat out refused. She point blank told me, "I'm the only one you get to talk to." I will NEVER buy any Safilo product ever again! I almost forgot to mention, just to have them look at your glasses you have to pay them $15. This company needs to go down in flames and I'm doing my little part to make sure none of my friends inadvertently buy from them.

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