Consumer reviews and reports on scam companies, bad products and services
Selected Options
Selected Options MD (AR) Solo Communications Fax & Backup scam with unauthorized charges Internet
20th of Mar, 2011 by User392302
Only about 1-1/2 weeks ago, I received an on-line statement from my telephone carrier--standard procedure there. However, it showed unauthorized charges for internet fax services which, according to a response from them within about 4 days, were attributed to an individual with my first name, address, birthdate & e-mail. The last name, however, was different from the last name indicated on my e-mail. I do not own a computer & must use a public-use machine owned by the State of Maryland. I have already contacted, and have received pleasant & informational responses from, my phone carrier and an intermediate corporation. Selected Options/Solo Communications seem to be trying to hold on to the misinformation they have. Either they didn't look at the difference of last names, or they don't care. Their information was supposedly confirmed. Twice, so far, I have threatened them with being charged with complicitiy in Identity Theft. I have also strongly suggested they electronically back-track on the order sent to discover its true origen. Being unemployed, I can't afford to go much farther than this. If anyone has any ideas, I would much welcome any & all. Thanks.
Comments
4035 days ago by Jowens931
Call AT&T and ask to setup a three way call with selected options company, As the rep at Selected options to verify the ip address from the workstation that was used, once they provided that information while on the phone with both parties, connect to dns suff and see what services provide the ip address is coming from, contact the service provide and ask them to track down the ip address in their network and thy sould be able to let you know if the request came from your workstation. Finally, request that the charges be removed... I hope this helps..

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