Shell Select Citibank Gas Cards Citi Cash Advance Fee scam! Schaumberg, Illinois

23rd of Oct, 2011 by User776343

I needed emergency cash on Oct 14th 2011 to fix a flat tire. The only cards I had on me at the time were 2 shell (citibank) gas cards. I was at a BofA ATM. Since these cards are both gas cards and not official credit cards, I knew using them for cash would have some type of ATM fee & Shell fee. Obviously I didn't read the fine print when I signed up for the cards via Shell / Citibank. Anyway ... I could only borrow $20 off of each card. There is a $25 max on each card for cash advance limit. The BofA ATM cost me $3 each ($6.00 total). Then 2 weeks later I get the Shell statement ... It is a $10 fee for each transaction ($20 total)! The grand total for borrowing $40 = $26 in fees! WTF! This country allows this type of Hi-Way Robbery? I called Shell @ 1-800-664-3051 M-F 8am - 8pm ET. Quote: "It's my responsibility to read the fine print". OK, sure but Icould have got screwed out of $30 or $40 in fees??? Shell just lost a customer. #1 Who, what where and when monitors the cash fees that Shell & or Citibank can charge someone? #2 What part of the government allows such crooked behavior? I want to complain to them that they suck at doing their job!

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4584 days ago by Mikouli

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