Shine Time Auto Detailing - Mississauga - Butopia Deal

Worst Customer Service Experience - Coupon Scam

29th of Aug, 2012 by Lizzie

I had the same trouble with a Shine Time Auto Detailing deal through Buytopia. These guys need to be banned from every coupon site. They need to be shut down. They were untrustworthy, the two owners Zen and Chris contradicted each other when it came to the services they offered and the prices, they shifted the blame to the other one depending on who you were talking to. They stood me up for an appointment (total no show) and when I called to rebook, I arrived on time for my appointment only to hear they couldn't take my car until 4 hours later. Zen was terribly rude and irreverent to customers. They tried to upsell me on shampoo-ing despite it being part of the deal I bought. Then, they suggested I had to pay double the tax because they thought I had bought a different deal, revealing that they arbitrarily set the "original price" on deals (regardless of the services delivered), just so they can collect the tax money. STAY AWAY!

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Comments

4246 days ago by Carl1966t

I agree! They should be banned from coupon sales! I had a similar experience. They only washed the exterior and a quick vacuum inside. They are completely disorganized and do not schedule properly. They also coned my wife into paying extra for salt removal and seat treatment. They never did the job. They also locked up my car overnight and left me stranded. A met a couple of other customers complaining there. They wash your car in a coinop they lease. A customer was complaining and was waiting for Zen to show to confront him and Zen showed up in his jag, with a couple of his tattoo buddies on motorcycles escorting him. I witnessed this while waiting for them to clean my car. I should have trusted my instinct when Zen wanted cash only for the "extra" treatments...
It is a total scam. Do not go here.