|WIll not send toys or refund after a year and a half |
|26th of Jan, 2012 by Rippedoffbyshockertoys |
|paid for three figures on June 14 2010 from Shocker Toys via their website.|
Mucus Tick $27.00
Barry Hubris Tick $30.00
The Blank $30.00
I paid a total of $87.00 including individual shipping for each figure. I was told the figures would ship within 2 weeks of SDCC 2010. I have this information documented as well as my paypal receipt and all relevant emails to
and from Shocker Toys.
In mid 2011 they finally shipped ONE of the three figures I paid for to me: Mucus Tick. However, the figure arrived damaged and I contacted customer service about this issue multiple times. They told me to send them a picture of the damaged product and they would issue a replacement. I sent the picture multiple times each time I was asked and each time I received nothing for my trouble.
Shocker Toys did stay in contact this entire time with promises that product would ship soon. I was told if I got tired of waiting I could request a refund at any time. This information is well documented in my email account. Every email I have revceived from them is saved. On Oct 8 2011 I requested a refund. I had not received a replacement for the damaged Mucus Tick figure and no word on when or if the other two figures would ship. I was told through email (which again I have on file) that I would receive a refund within 30 days.
Here we are months later and still nothing. That last contact that I got from the company is when I told them if I did not receive a refund I would begin to report them to various agencies. I was told to report them to whoever I wish and they stopped communication at that point.
I have had my account deleted 3 times from their websites forums for bringing this matter to light. Once I was banned I began to get emails from other customers of Shocker Toys who received similar treatment. I demand a full refund of $87.00 from Shocker Toys. This has gone on for nearly two years and that is quite long enough.
It's time to refund my money. How many other customers are going through this same issue with this company?
|Been ripped off by Shocker Toys too? There's a a facebook page for that! Spread the word!|
|Shocker Toys got that last facebook page shut down. HERE is the new one!|
This story will be heard!
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