Consumer reviews and reports on scam companies, bad products and services
Shoprunner - Canceled service 3 weeks in for using over 79 in shipping - King Of Prussia, Pennsylvania
6th of Jun, 2011 by User389107
I saw an ad for the Shoprunner trial and decided to give it a try. I used it for the 30 days it allowed and saved 100s in shipping fees. I went ahead and got the 1 year subscription for 79 dollars. I spend a lot online and like to save wherever I can, so I stuck to Shoprunner eligible deals for the free 2 day shipping. After 3 weeks of having the service, my account was blocked for "reseller activity". I only shopped at ToysRUS and Newegg during that time. I called them and they told me that I had exceeded 79 in shipping and that is why my account was blocked. I told them that I was not a reseller and asked for a prorated refund as their policy states. They told me that because I was a reseller, my service will be canceled only 3 out of 52 weeks in, and I will get no refund. They have no proof whatsoever that I am a reseller. They just decided this because apparently I shop too much. This is a warning to anyone that is thinking about getting the Shoprunner service. They will cancel your account without refund if you use their service too much. This means that if you pay 79 for the service, you will be lucky to even save 79 before they close your account without refund.

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