Consumer reviews and reports on scam companies, bad products and services
Smartmart Savers Gas Rewards Gas Pass Rewards Deceptive program, canceled my reward program, very rude customer service Lake Havasu, Arizona
11th of Oct, 2011 by User507393
I attended a sales presentation thru Global Travel. They gave everyone who attended a certificate for rebates on items of their choosing. I choose to use the $300 gas rebate option. I sent in my first rebate form and received the first $25 rebate. IO sent in the second rebate for, certified mail, with 30 days between and I was told they received my coupon in less than 30 days. I have my certified receipts showing they were sent 30 days apart. One was sent on a Thursday and they received on Monday due to the weekend (5 days). The second was sent on a Saturday and received on Tuesday(4 days). I get canceled because they said I didn't follow their rules??? Nowhere in the paperwork does it state that it is when they receive the rebate, not when it was sent.What a Scam!! Shame on this company. And shame on Global Travel for being associated with them.
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