Consumer reviews and reports on scam companies, bad products and services scam? No way to contact-have phone# only for billing Internet
13th of Apr, 2011 by User856001
Beware of these companies. I ordered cigarettes on-line from a month ago and got my cigs in 12 days. I recently put an order in and have no way to check it. I sent an email to [email protected] and got a message back of an email failure. I responded back to my order confirmation email, and same thing. I then checked my bank acct and found it was billed to I called their phone# 1-800-383-5022 and found they just are a billing company. I told him I want my money returned he said "you have to call the company you bought it from" Well duhhhh if I could I would. I told him if their your customer than surely they have a contact phone# or working e-mail. CLICK!!! I called the Fed Trade Comm and they took a report. As of now I am out $172 or cigarettes. If the Govt didn't close down all the American online retailers, we wouldn't have to deal with this kind of frustration. Me? I am make a trip or two to NC and get the same deal. Yeah its a ride-but worth it
3928 days ago by Jimbo1023
i too ordered 6 cartons and did not receive cigs $168.00.i am trying to contact them now, but [email protected] doesnt exist.they r a rip off company
3697 days ago by Morpat
I completely disagree with above comments. I've done business with them over a year & when there has been a problem, they've either emailed or called me. In addition they've taken care of an incorrect shipment once made just as quickly. Great company.
3566 days ago by Floridate
that is strange, maybe you just went wrong with the e-mail address??
I was contacted by them while processing my order, and everything was ok
3566 days ago by AdanC
funny i too have been buying cigarettes with smoker Jim and haven't come across any complication. in fact i am quite happy with their services and would recommend any smoker to shop with Smoker jim. i have bought cigarettes many times and they are delivered withing 10 days
no complaint at all

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