Consumer reviews and reports on scam companies, bad products and services
Sovereigh Bank-Sudbury MA
Teller and Manager Refused to provide Receipt for service fee
2nd of Mar, 2012 by wagner776
Because I was not a client, I was informed by the teller (Branch of Sovereign Bank in Sudbury-MA) that to cash my paycheck (about $800.00), I have to pay a fee of $5.00 (.62%). I agree with the charges but requested a receipt for the transaction. The teller told me that they do not provide a receipt; I ask to speak with the manager she confirmed that they will not provide a receipt for this fee. I argued that if I am paying for a service in cash I need a receipt for my records. She told me to take my check and deposit somewhere else. I think Sovereign Bank is doing wrong and abusing costumers buy taking money from them and not reporting to the authorities as no receipts is giving out. If I sell or do any work for a person or institution I am under the obligation to provide a receipt for the service or product am billing. Please tell me is it legal what Sovereign Bank did to me?
Wagner

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