Splat Graphics

Splat Graphics splatgraphix.com BUYER BEWARE Bad Business San Juan Capistrano, California

13th of Dec, 2010 by User745483

The WORST workmanship and customer service I have ever
experienced...Very UNPROFESSIONAL. I had shirts, hats and jackets
embroidered...besides the logo not be as big, same location, and same
thread count as discussed, I let all that slide. When I went to pick
up, the pricing was about 20% higher than agreed upon.....the order
didn't change and a 50% deposit was already left on the total bill. Owner was very reluctant to give a receipt at original time of purchase
saying his printers were down...had to call twice the following day to
receive. All to this point has been trivial in my mind and a small
irritation rather than a true bother.

The worst part: Embroidery came out so sloppy and unreadable they are an
embarrassment for my staff and my customers to wear. I have taken them
to 2 other embroidery shops to get a professionals opinion about the
quality to see if I was being too picky... they both laughed and
reassured me that it wasn't my imagination and a that they would never
allow work like that to leave. I have been in contact with owner
several times and after making excuses and defending work as "industry
standard" he said he would fix them...after several unanswered attempts
spanning over 6 weeks nothing has been done and my patience has run out.

BUYER BEWARE...Please do your homework on this company before parting
with your money!!! Big DISAPPOINTMENT!!!

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