Consumer reviews and reports on scam companies, bad products and services
Sprint
SPRINT A*holes Dallas, Texas
13th of Mar, 2011 by User172091
In February 2009 I signed a 2 year contract with Sprint. For the most part was happy with service until November 2010 when I received a bill for outrageous overages. My life has always been the same, everyday, and never over on minutes and always paid my bill on-time! I lost my job in September 2010 and money was very limited. Sprint could only say "sorry" but I have to pay it. The same happened in December 2010. When I received that bill in January 2011 I stopped using my phone. I contested many numbers I did not recognize and filled out paperwork on Sprint's website, never to be seen again. I contacted Sprint about a payment arrangement only to have them tell me, "SPRINT DOES NOT TAKE PAYMENTS, I HAVE TO PAY IT IN FULL!." I explained my financial situation and told Sprint I am making an attempt to pay it and wanted to pay it however I did not have at my disposal the money to pay in full, I just needed a little time. There response? "YOUR ACCOUNT WILL BE TURNED OVER TO A COLLECTION AGENCY!". Today I received a letter stating they were going to forward my account to collection if not paid in full by March 9, 2011. I have been just shy of eating dogfood to survive and it is imperative to Sprint that they send my account to a collection agency, ruin my credit. I have been told my whole life if you have a financial obligation and cant meet it, contact the company and they will always work with you. NOT SPRINT!!!!!! My contract was up in February 2011 and I did not renew as I do owe them money and I can not afford the bill until I find employment. I would, IN MY OPINION, NEVER RECOMMEND SPRINT TO ANYONE, EVER. TERRIBLE CUSTOMER SERVICE AND THEY ARE NOT CUSTOMER ORIENTATED.

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