Consumer reviews and reports on scam companies, bad products and services
SST TOURS Craig Howard, President Had letter to reimburse me for expenses. Internet
7th of Mar, 2013 by User270184
I have done an Ireland, Rhine Cruise Trip and California Trip with SST and they were so nice to work with and I had 40 plus people on these trips. Then I booked a Danube Cruise and Oliver came and gave a presentation to the 25 who were there and said he would hold the space and they would only need to pay $200 per person and if the trip didn't go they would receive a refund. I had 4 people sign up that night which is very unusal because I always have at least 15-20 sign up right away. I sent emails out regularly to my list, announced on all my one day trips, put flyers up and different places and could not get more to sign up. I told him I wanted to cancel and he told me I didn't try to promote it and they could still go. My travelers do not want to go unless my husband and I go and he knew this and he had said we could cancel but then he said he didn't say that and that part wasn't in the contract. I have done group travel for over 38 years and have never had a company do this to me. He told me SST would pay for the ad in the paper which I paid $106 for and they would pay me for the refreshments which were only $18.13 and they refused to send me a check. I wrote several emails and Oliver kept blaming me for not advertising. Tlhe one couple wrote visa not to pay the $400 but some how SST got them to pay it and they did not receive their service. We reimbursed them ourselves (as they are very good travelers and we didn't want them to not have trust in us) so we lost $518.13. I saw in their review they treated someone bad on a Greece trip and I had wrote a review but it never got posted. I just think it is very unfair that they did not send me the $124.13 as it was in his email and why they would not return the $400 to the people. He then sent out a new brochure to the couple at a lesser cost but the two men who signed up with me had to pay the original price. He did not give them the lesser cost which I couldn't believe. He gave me no commission for the two that went. I wish something could be done to companies that treat their good customers like this.

Post your Comment

Complaint Details

Get new code


Recently Updated Reports

669 days ago by thestoryofdianegerrish
goldendoodle world - goldendoodle world lake ridge kennels Vulgar,...
I just came across this page a few minutes ago. I am Sandra Johnson and although this page was...
893 days ago by freeinfofraud - Unable to withdraw funds
Bitky be Aware! Unable to withdraw money! Bitky idoes not allow you to withdraw your funds, do...
898 days ago by ned l.
Bi Polar Bullies - Bi Polar Bullies Kennel Karen Wolfe BUYERS BEWERE OF THIS...
thank you for bringing this to my name is Karen Wolfe, i'm the owner of...
899 days ago by ned l.
ServiceMagic ServiceMagic scams and cheats contractors...
Jason - I'm sorry to hear about your experiences with your leads recently. The leads that...

User Registration

Already a member? Log in now.
E-mail address
Get new code

User Registration

A confirmation email was sent to "".
To confirm your account, please click the link in the message.

If you don't see the email in your Inbox, please check your Spam box.

User Login

Not a member of Register now.
E-mail address
Forgot your password?
E-mail address
Loading, please wait...
Your password has been sent to the specified email address. Log in