Consumer reviews and reports on scam companies, bad products and services
STANFORD WHO'S
Stanford Who's Who Fraud, Scam, lies, false, money-hungry, illigitimate New York, New York
20th of Jan, 2011 by User151715
I (foolishly) bought a membership for Stanford Who's Who in October 2010 after they contacted me by phone. At the beginning of December, I was wrongfully charged a payment ($198) that I did not agree to. I contacted customer service immediately after the charge showed up on my bank account and spoke with multiple representatives, including at least one supervisor. After several days of a lot of back and forth and even being threatened by a supervisor to not be helped at all, we finally were able to come to an agreement (not a full refund, but they said that's "the best we can do." $99 back in my account and waive my monthly $9.95 membership fee). They said they would email me a copy of the refund agreement that I would then have to sign and send back before any money would be refunded. The agreement was supposedly emailed to me on December 10th. I never received this agreement and requested (via email) that they resend it. I received a timely response stating that they would send it again shortly. That was on December 22nd. I had been checking my inbox and spam folder daily with no sign of any agreement for almost a week. I finally emailed the person that I was supposed to be receiving it from directly to make sure she was aware of the situation . No response. My phone calls/voice messages/emails continued to go unanswered until FINALLY on January 10th I received an email stating that the agreement was attached. There was NO attachment. So, once again, I emailed them back letting them know the situation. Fortunately, they promptly sent the agreement in an attached file. I signed it right away and sent it back via email. Within about 48 hours, $99 was back in my bank account.


A few days later, I tried signing into my online account with Stanford Who's Who and it was SUSPENDED! Our agreement stated that I would continue to have a membership in good-standing, online access for one year, I would receive a desk tribute, and a hard cover copy of their business directory as well. I have NONE of those things. Don't even have the complimentary air travel vouchers they promised initially. Almost $300 I've paid to them with NOTHING to show for it!


I have filed a report with the New York BBB (where Stanford has an "F" grade and laundry list of claims against them) and a local news station that investigates scams like this one. The BBB is in the process of contacting Stanford Who's Who directly. The local news station has contacted them, and Stanford has denied any wrong-doing on their part. They lied that I authorized the transaction and lied that I was never threatened not to be helped. If they do in fact record their phone conversations as they claim to do, that will disprove any of their lies.


I am determined to get this resolved and expose these frauds so they can no longer victimize any more people! You can't buy credibility. Don't fall for it!



Comments
3641 days ago by Mel5454
Hi jodymarie83

do you perhaps have contact details for Amit Narine or the NY BBB? I do not live in the USA but am afraid that I have fallen for the scam as well and now I am looking for assistance to get my money back.

Would appreciate providing contact information as I am not willing to back down.
3641 days ago by Mel5454
please drop me the details of Amit Narine in my email address: [email protected]
3597 days ago by Rosella58
The same thing happened to me. I still haven't received directory they promised to send to me last October. They are really scam artist. They got me for $99 plus a few months of membership fee. I canceled the membership but they never sent me the directory. as a matter of fact they tried to speak to me a few months ago and when I told the caller I think I already a member of Stanford she try to tell me they're not associated with anyone by that name, then she hung up the phone. It is a scam.
3548 days ago by Bree78
I fell prey to this one too! I am normally good at sniffing out scams out but this I didn't see this one coming as I trusted that LinkedIn would not allow organisations like this on their website. I have also asked for a refund as I only spoke to them yesterday. Will let you know how that transpires. They have siad they'll contact me within 48-72 hours...
3410 days ago by Trader11292001
could you get me into this complaint as well, i believe i was stupid enough to be scammed by them as well today and my credit card has already been charged. please copy me anything about this as id like to pursue a legal suit with these guys - [email protected]
3326 days ago by Amgrip
The outfit is a scam. There is no office at their posted address. I got ripped off for $900 and cancelled my credit card when I discovered they were charging fees each month. They prey on people's egos by pretending to know information which guarantees that you are very important. I am ashamed to have fallen for it. Beware of this organisation, they are crooks and should be investigated by the police and put on the BBB black list.
3326 days ago by Amgrip
The outfit is a scam. There is no office at their posted address. I got ripped off for $900 and cancelled my credit card when I discovered they were charging fees each month. They prey on people's egos by pretending to know information which guarantees that you are very important. I am ashamed to have fallen for it. Beware of this organisation, they are crooks and should be investigated by the police and put on the BBB black list.

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