| Straight Talk Customer |
| Straight Talk Customer Service STRAIGHT TALK CUSTOMER SERVICE - Does Anyone There Speak or Understand ENGLISH ??? Miami, Florida |
| 16th of Dec, 2010 by User123433 |
Straight Talk customer service = speaking to someone in a "call center" that doesn't speak or understand "fluent" English. What ever happened to the time when you called a customer service number, and you actually spoke to someone that was an "American", that could assist you with no language barriers ?? When you call these people at Straight Talk, they are very difficult to understand, and they don't understand plain English. Imagine that. I am a "true" American, and I have to try to talk to someone that I cannot understand, while sitting in my home, in my "American" country.... This "outsourcing" crap by all of these companies needs to stop. If they weren't so cheap about paying people, we could talk to English speaking people when we called a customer service number for assistance. The bottom line here is, "Straight Talk offers good service, quality phones, and great calling plans, but their Customer Service leaves a lot to be desired.." Final Grade for Straight Talk Customer Service = "F" ....
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Straight Talk disconnected my service for too much data usage. PLEASE READ!
I did not have a good relationship with Straight Talk. I’ve been their client for 3 months. Here is my story.
In their ad they would tell you that everything is unlimited for only $45 dollars, , , blah, blah blah, , , , but they won’t tell you that everything is actually very much limited once you join them, , , my service was disconnected permanently without a notice, , , when I started my investigation with customer service (by the way, , , hideous) they just simply apologized and told me to read that small print in my contract again.
Here are few major things you CAN NOT DO: (per contract). No YouTube. No uploading, streaming or downloading (only very very limited), , , can’t watch TV. Neither can’t text a lot nor freely talk. Basically cannot use your phone to its full potential. They are monitoring how long you are talking and how much you are texting, , , if it’s too much they would simply permanently disconnect your service without a notice nor refund, , ,
ONE thing I was permitted to do: I was able to check my emails UNLIMITED!!! Hurray! My personal wish to you reader, , , DO NOT JOIN THEM.
Regards,
Not happy and aggravated Straight Talk ex-customer. |
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Straight Talk disconnected my service for too much data usage. PLEASE READ!
I did not have a good relationship with Straight Talk. I’ve been their client for 3 months. Here is my story.
In their ad they would tell you that everything is unlimited for only $45 dollars, , , blah, blah blah, , , , but they won’t tell you that everything is actually very much limited once you join them, , , my service was disconnected permanently without a notice, , , when I started my investigation with customer service (by the way, , , hideous) they just simply apologized and told me to read that small print in my contract again.
Here are few major things you CAN NOT DO: (per contract). No YouTube. No uploading, streaming or downloading (only very very limited), , , can’t watch TV. Neither can’t text a lot nor freely talk. Basically cannot use your phone to its full potential. They are monitoring how long you are talking and how much you are texting, , , if it’s too much they would simply permanently disconnect your service without a notice nor refund, , ,
ONE thing I was permitted to do: I was able to check my emails UNLIMITED!!! Hurray! My personal wish to you reader, , , DO NOT JOIN THEM.
Regards,
Not happy and aggravated Straight Talk ex-customer. |
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