Consumer reviews and reports on scam companies, bad products and services
Sun Devil Auto
Sun Devil Auto Sun Devil Auto, Glemdale They do unauthorized work. Glendale, Arizona
28th of Aug, 2011 by User837503
Very bad shop. I have experience doing my own repair and modification work since high school and Case Western Engineering University .I am a retired aerospace engineer and was a Vice President of Engineering for a company in California. I also was a Chief Engineer for Allied Signal and Honeywell in Phoenix. I took my car to Sun Devil near my home and did not received a written estimate, an unexpected absence in the process. I took my BMW in because of a
dangerous fuel leak. Charlie, their service rep. said that I also needed new front struts. I told him that I did not have the money for the struts just now and would let him know if and when I wished to proceed. I am retired and live off a pension, SS and 401ks we live within our means. Just because I am older and live in Sun City does not mean that I am stupid. They ordered the struts anyway. I told him that I would not want the struts and he should return them. He agreed to stop progress. I was not comfortable, however, with Charlie Shephard's overly agreeable response so I went to Sun Devil on Monday morning at 7:00 am. to verify the work I declined was not in progress. Sure enough the new struts were laid out on the shop floor below my car. Standing face to face with Charlie I once again told him he should not install the struts because I was not financially prepared for the expense, living on a strict budget at the present time. Charlie assured me and my son,Noah, to our faces that they would not install the struts and he would call when the car was ready to be picked up. I later recieved a phone call from Charlie that my car was ready. He said he needed $3000.00 for the struts ( that he said he would not put on my car). When I objected to his unethical action he informed me that Sun Devil never does any work that the customer does not sign for in advance. He lied. He also tried to humiliate me that I did not have the money to pay for the work that I never authorized in the first place. The place is not reputable and I would never recomend that you take your car to this dishonest shop.He had nothing in writing from me. I also wanted them to replace and reset the drivers side air bag. They charged me for installing a new steering wheel when all they replaced was the air bag. They said they had the equipment to reset the air bag control. Again they lied and did not have the equipment to reset the still nonfunctional air bag. They said I would have to take the car to BMW to get it reset. Charlie said they overcharged me for installing a steering wheel that was not installed but when I asked him what the reduced price was he gave me a higher price. Charlie lied to me again, if the work for the steering wheel was less the charge should have gone down not up. This guy really thinks older people from Sun City are stupid. They should be put out of business I paid for work and services I did not receive. This is not legitimate business. I hope this helps someone, if only by warning a trusting person from going to these crooks.

Post your Comment

Complaint Details


Get new code


 

Recently Updated Reports

1
338 days ago by thestoryofdianegerrish
goldendoodle world - goldendoodle world lake ridge kennels Vulgar,...
I just came across this page a few minutes ago. I am Sandra Johnson and although this page was...
2
562 days ago by freeinfofraud
Bitky.io - Unable to withdraw funds
Bitky be Aware! Unable to withdraw money! Bitky idoes not allow you to withdraw your funds, do...
4
566 days ago by ned l.
Bi Polar Bullies - Bi Polar Bullies Kennel Karen Wolfe BUYERS BEWERE OF THIS...
thank you for bringing this to my attention...my name is Karen Wolfe, i'm the owner of...
7
567 days ago by ned l.
ServiceMagic ServiceMagic scams and cheats contractors...
Jason - I'm sorry to hear about your experiences with your leads recently. The leads that...
     

User Registration

Already a ScamExposure.com member? Log in now.
Username
E-mail address
Password
 
Get new code

User Registration

A confirmation email was sent to "".
To confirm your account, please click the link in the message.

If you don't see the email in your Inbox, please check your Spam box.

User Login

Not a member of ScamExposure.com? Register now.
E-mail address
Password
Forgot your password?
E-mail address
Back
Loading, please wait...
Your password has been sent to the specified email address. Log in