Consumer reviews and reports on scam companies, bad products and services
Susquehanna Bank Excessive overdraft fees Ephrata, Pennsylvania
6th of Dec, 2011 by User241295
Had a problem with a deposit into my Susquehanna Bank account which resulted in multiple overdraft and non-sufficient funds (NSF) fees. Susquehanna Bank charged between $40 to $80 per overdraft. The $80 fee was for a check that the company resubmitted a second time. On top of that, on 10/1/2011 greedy Susquehanna Bank started charging DAILY overdraft fees (on top of their regular $40-80 overdraft fees) which adds up if you are unaware you had an overdraft until you get your statement and Susquehanna Bank didn't bother to call you. The branch manager at Susquehanna Bank refused to waive any of the fees despite me having been a loyal customer for years. Yes. I realize everyone should keep track of their balances. However, that is no excuse for Susquehanna Bank taking hard earned money from their poorest customers (who keep the lowest balances and are thus more likely to overdraft) in order to boost their profits and benefit the rich banksters at Susquehanna Bank. I refused to give in to Susquehanna Bank's greed and pay their fees and now Susquehanna Bank referred my account to a collection agency and reported it with the credit bureaus. I am warning my family, friends, and everyone I know about this bank. If you want to keep your hard earned money, AVOID SUSQUEHANNA BANK!

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