Consumer reviews and reports on scam companies, bad products and services
Swiss Wrist
29th of Mar, 2011 by User905130
We purchased 2 "Rolex" watches, and spent well over $20,000 from that claim to be BBB accredited and guarantee authenticity. I purchased one watch for my daughter who was getting married and gave the other watch to her new husband.
My daughter's husband then brought the Rolex in to a Rolex jeweler to take a link out. After inspection they determined the watch was fake. The certified Rolex lady who said it was a fake then gave me her card to keep in case anyone has more questions or tries to argue and say it is authentic.
We then decided to get a second opinion and took BOTH watches, this time, to another certified Rolex store. This time they, once again upon inspection, determined BOTH were counterfit. We then went again and got ONE more opinion and came out with the same conclusion. Only this time they also informed us that the diamonds and gems on the actual bezel are not Rolex quality, because they use the finest rubies, saphires, and diamonds.
We then decided to get ahold of Swiss-Wrist themselves who refused to give us the time of day. Finally, after 2 days they called us and said they would refund us the money after we send the watches back. Which I do not trust.
We are currently in the process of sueing Swiss-wrist and trying to get the website shut down completely for fraud to prevent anyone else the heartache and trouble. To sell counterfit items as authentic absolutely disgusts me. Not to mention the waste of money. I must say that they have some nerve and guts to do what they do. If anyone can afford to purchase multiple watches for over $20,000 then they can certainly afford a lawyer. We are also speaking to the Attorney General in Florida since part of my company is located in Florida. The watches were sent with certificates that guarantee their authenticity.
Once again, this is not about the money, it is the principle and horrible work ethic. Also to represent counterfit watches as "guaranteed authentic" is absolutely and 100% completely illegal.
4671 days ago by Gerry
Wow! Having been in the gold & diamond and fine watch business in Canada for over 23 years I must say that is an absolute disgrace to the industry. But you see it more and more, and I've always said that in this industry there is a lot of room to cheat and steal... So the industry unfortunately attracts liars and thieves such as these scumbags.

Sorry for your bad experience, what the internet is notorious for is these guys who hide behind a url/website and if they burn 20% or maybe more who knows, the refunds they have to give makes it worth their while.

I wish you the best in this pursuit. Which governing body regulates these actions??

I am just setting up a blog to teach people how to spot a fake Rolex, to hopefully prevent things like this from happening.

Was the movement/casing/dial or anything real, or was the entire watch counterfeit?

Again best of luck.

Gerry the Jeweller
4624 days ago by TxBizMan
Go look at their BBB rating, it's fine. There are a ton of postive reviews for this company, and my review is postive. Good communication, fast shipping and my watch was certfied as authentic.

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