Consumer reviews and reports on scam companies, bad products and services
T-Mobile Plan changed without authorization! Albuquerque, New Mexico
13th of Sep, 2011 by User732803
My phone plan was changed to where I was paying .20 per text message which resulted in over $100.00 in texting charges. I did not find out about this until I got my bill. I called customer service & was told nothing could be done about the charges because it was beyond the billing cycle. (My previous plan had unlimited texting.) Why would I change my plan to pay for something I was getting for free? This plan change occurred right after I had been on online chat with customer service & my account was available to that representative. I have always made changes to my account by either online chat or by phone. I have talked to 2 different customer service reps at T-Mobile & they don't seem to give a crap about this matter. Apparently I will have to pay for some account hacker changing my phone plan. This is not fair! I have been a loyal T-Mobile customer for over 6 years but I will be leaving their company since they don't care about their customers & rip people off.

Post your Comment

Complaint Details

Get new code


Recently Updated Reports

1223 days ago by thestoryofdianegerrish
goldendoodle world - goldendoodle world lake ridge kennels Vulgar,...
I just came across this page a few minutes ago. I am Sandra Johnson and although this page was...
1448 days ago by freeinfofraud - Unable to withdraw funds
Bitky be Aware! Unable to withdraw money! Bitky idoes not allow you to withdraw your funds, do...
1452 days ago by ned l.
Bi Polar Bullies - Bi Polar Bullies Kennel Karen Wolfe BUYERS BEWERE OF THIS...
thank you for bringing this to my name is Karen Wolfe, i'm the owner of...
1453 days ago by ned l.
ServiceMagic ServiceMagic scams and cheats contractors...
Jason - I'm sorry to hear about your experiences with your leads recently. The leads that...

User Registration

Already a member? Log in now.
E-mail address
Get new code

User Registration

A confirmation email was sent to "".
To confirm your account, please click the link in the message.

If you don't see the email in your Inbox, please check your Spam box.

User Login

Not a member of Register now.
E-mail address
Forgot your password?
E-mail address
Loading, please wait...
Your password has been sent to the specified email address. Log in