Consumer reviews and reports on scam companies, bad products and services
Texans Credit Union Texans Credit Union UNETHITICAL OVERDRAFT POLICIES Richardson, Texas
28th of Sep, 2011 by User867549
I have been banking with Texans Credit Union since 1998. I recently discovered that they are now joining the voluminous list of greedy financial institutions across our country that feel justified in charging NSF and overdraft transfer fees on pending items. I recently had several auto draft transfers at $7 a pop for items that were pending and in some cases did not come through because they were holds not charges or a credit was due against the charge. I reviewed my ledger and could see no daily balance shortages. I called the bank and they told me I needed to come in and review the pending charges ledger. It is this report they base the shortages on and subsequently charge NSF and/or overdraft transfer fees. I explained that in one case the charge was presented and the partial credit followed which would not have resulted in a deficient balance. I was told to take it up with the store initiating the charges. The credit union refused all accountability and had a generally bad attitude toward me their customer. By not providing on-line a listing of pending charges and showing them as a deduct rates as fraud in my opinion. After they charged me a $35 NSF on a pending charge that came in on the same day as my Direct Deposit, I took it upon myself to study the procedures and opened two accounts. One I kept plenty of cash in and one I did not. It was so apparent the intentional actions the bank took in their posting practices. In the account with money charges and deposits were posted as presented. In the account without money they posted or deducted pending from largest charge first to smallest and deposits last. This is such an obvious attempt of the bank to defraud its depositors. How is such an unethical practice really legal?

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