Consumer reviews and reports on scam companies, bad products and services
Time Warner Broadband doesn't deliver on promise of high speed internet connections San Antonio, Texas
11th of Nov, 2011 by User319207
Time Warner Broadband in San Antonio promises high speed internet connections but delivers less than dial-up speed. I have been on the phone repeatedly with their service department. Their reps run "tests" that "confirm" I am getting what I pay for, i.e. a high speed connection. Yet my problems persist. If it is true that my connection speed is so fast, then why do pages not load, why do I repeatedly get disconnected from websites, why do youtube videos not play for more than a few seconds before they shut down? Even brief commercials on CNN won't play without interruption because of lack of bandwidth. Time Warner has little to recommend it with reference to their service in San Antonio. They ask premium prices and give very little. It is one business to AVOID.

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