Consumer reviews and reports on scam companies, bad products and services
Tmobile Won't replace defective phone with a new one among other things Chicago, Illinois
2nd of Aug, 2011 by User220566
I bought a Garmin Android phone in February. 2 days later it did not work. I took it back to the store and tmobile replaced it. 5 months later, I am having the same problem so I took it back and they said the phone was on backorder. They said that for a 55 dollar deposit I could get a loaner phone while i waited. I agreed thinking that it was going to be an android phone or a model that had the features of an android. The woman pulls out a flip phone that has no aps, limited internet and had the audacity to be upset when I wanted something compatible to the phone that was not working. They could not tell me when the Garmin phones would be available and when i asked for the corporate number she gave me the number for customer service. The next day I went to the mall where they have a store that is ran by corporate and they gave me the same nonsense saying that if they loaned me an Androd phone that I would not return it. Hello?????? What kind of customer service is that to point blankly call your customer a thief? I am paying for insurance on this phone and it is under warranty which apparently means nothing. I am stuck with a phone that is a little better than a pay phone. For all the people out there that are considering tmobile don't bother. I see why ATT is trying to buy them. Maybe the new company will bring in some customer service reps that actually care about the customer.

Post your Comment

Complaint Details

Get new code


Recently Updated Reports

416 days ago by thestoryofdianegerrish
goldendoodle world - goldendoodle world lake ridge kennels Vulgar,...
I just came across this page a few minutes ago. I am Sandra Johnson and although this page was...
641 days ago by freeinfofraud - Unable to withdraw funds
Bitky be Aware! Unable to withdraw money! Bitky idoes not allow you to withdraw your funds, do...
645 days ago by ned l.
Bi Polar Bullies - Bi Polar Bullies Kennel Karen Wolfe BUYERS BEWERE OF THIS...
thank you for bringing this to my name is Karen Wolfe, i'm the owner of...
646 days ago by ned l.
ServiceMagic ServiceMagic scams and cheats contractors...
Jason - I'm sorry to hear about your experiences with your leads recently. The leads that...

User Registration

Already a member? Log in now.
E-mail address
Get new code

User Registration

A confirmation email was sent to "".
To confirm your account, please click the link in the message.

If you don't see the email in your Inbox, please check your Spam box.

User Login

Not a member of Register now.
E-mail address
Forgot your password?
E-mail address
Loading, please wait...
Your password has been sent to the specified email address. Log in