Consumer reviews and reports on scam companies, bad products and services
Tracfone Wireless Inc
Tracfone Wireless Inc. DISABLED MY PHONE AND TOOK ALL MY MINUTES AND SERVICE TIME! Miami, Florida
27th of Jan, 2011 by
On 10-16-2010 I bought a Tracfone wireless airtime refill for 1,000 minutes and 365 days of service on Ebay for $109.60. I paid on 10-16-2010 through PayPal. I emailed the Ebay seller my Tracfone phone number and received 2,000 minutes (because I have a double minute for life phone) and 365 service days later that same day on 10-16-2010. On 1-28-2011 Tracfone disabled my cell phone because they received a chargeback in the amount of $171.19. I was informed that the Ebay seller I bought this item from, used a stolen credit card to buy these minutes/service time! I am unable to dispute this charge with PayPal because they only offer 45 days of buyer protection. I HAD 410 minutes AND 1,219 service days (which is over 3 1/3 years) BEFORE adding this refill! My phone still displays 1,553.10 minutes and 1,480 service days when it was disabled by Tracfone today, 1-28-2011. Since Tracfone has disabled my phone, it seems I'm out ALL my accumulated minutes AND service time, which doesn't seem right! So now I can't use my cell phone at all, lost ALL my minutes/service days, out $109.44 with my credit card company and Tracfone has a $171.19 chargeback from the Ebay seller that used a stolen credit card to purchase minutes/service time for MY phone! I wrote a letter to Fredrick J. Pollak, the President of Tracfone Wireless, Inc and attached the Ebay description, PayPal transaction details and a copy of my credit card statement. I don't know why has my phone been disabled when I've paid? You'd think you'd go after the seller/vendor that used the stolen credit card, NOT me! I asked to have my previous minutes and service time that I had prior to this purchase restored. I've been a loyal Tracfone user for years and can't be without my cell phone, please help!


Post your Comment

Complaint Details


Get new code


 

Recently Updated Reports

1
845 days ago by thestoryofdianegerrish
goldendoodle world - goldendoodle world lake ridge kennels Vulgar,...
I just came across this page a few minutes ago. I am Sandra Johnson and although this page was...
2
1069 days ago by freeinfofraud
Bitky.io - Unable to withdraw funds
Bitky be Aware! Unable to withdraw money! Bitky idoes not allow you to withdraw your funds, do...
4
1074 days ago by ned l.
Bi Polar Bullies - Bi Polar Bullies Kennel Karen Wolfe BUYERS BEWERE OF THIS...
thank you for bringing this to my attention...my name is Karen Wolfe, i'm the owner of...
7
1075 days ago by ned l.
ServiceMagic ServiceMagic scams and cheats contractors...
Jason - I'm sorry to hear about your experiences with your leads recently. The leads that...
     

User Registration

Already a ScamExposure.com member? Log in now.
Username
E-mail address
Password
 
Get new code

User Registration

A confirmation email was sent to "".
To confirm your account, please click the link in the message.

If you don't see the email in your Inbox, please check your Spam box.

User Login

Not a member of ScamExposure.com? Register now.
E-mail address
Password
Forgot your password?
E-mail address
Back
Loading, please wait...
Your password has been sent to the specified email address. Log in